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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,247 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,247 reviews

May 01, 2021

10,000 miles in a brand new truck and you’re already needing new lifters , push rods ,Very disappointed , shame on you you should not be selling these trucks if you know they have defects, shame shame s More

by IVAN.QUIJANO
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2021 -

Mark Christopher Auto Center responded

Ivan, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2021

Juan was great provided excellent service in a timely manner. I was able to do my breaks and oil change in one day. Thank you More

by Marris.aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan , Matt Torres
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May 03, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2021

They do great job Thank you so much keep doing the best Job ever I recommend the people to go there they treat you so nice More

by carmenluna12014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The boo, Matt Torres
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May 03, 2021 -

Mark Christopher Auto Center responded

Carmen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2021

Total pleasure working with both Nick Sr and Tony. Friendly, professional and we are thrilled with the service , the car and the location of the dealership More

by TRAVLINASH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nick Sr
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May 03, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 01, 2021

We purchase and service our vehicles at Mark Christopher. We trust their service and they’re always friendly and knowledgeable. We wouldn’t go anywhere else. More

by tkinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
May 03, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2021

Great customer service. This dealer is willing to go the extra mile. Very appreciated. Truly dedicated to their customer. Transparent in their prices and competitive. More

by Agent_mikeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
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May 01, 2021 -

Agent_mikeg responded

Great dealership. I highly recommended to all.

May 03, 2021 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2021

Everyone here is very knowledgeable and friendly! Juan took great care of my car and was so professional. Definitely recommend coming here for all your car needs. More

by caitejillg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, Caite and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2021

Last Friday I was there to get my oil changed, when I was called to pay, it took 25 minutes to get my car that’s a problem for me. Julie’s CS was great as always More

by WENDELL.PLAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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May 03, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2021

Ray is the best Service Advisor around! He was very Polite and updated me during the entire repair process. Thank you for have such a great guy working at your dealership More

by 32GGVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
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May 03, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 29, 2021

Very easy transaction. Greg was a pleasure to work with. Price was good and the staff was very informative of all the features on our new SUV. More

by MJCOHEN06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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