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Mark Christopher Auto Center

Ontario, CA

4.6
10,722 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,722 reviews

July 20, 2021

Too k. My truck stereo not working after 3 hrs didn’t fix it I ask way he said gm is working on problem he never what’s going to happen or how long More

by Gv4290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Jul 22, 2021 -

Mark Christopher Auto Center responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you about your experience. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 20, 2021

I was very satisfied with the service - fast and addressed the issues completely. Thank you Ray for your friendly expert service, it was a pleasure. More

by sanog
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 23, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 20, 2021

Good attention, no pressure sales persons, considering covid staffing limitations u derstand the voids in the sales staff. Had to walk between internal dealers several times. However, Tony and Kyle have b More

by DANIEL.RODRIGUEZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cadillac vehical , Kyle Carey, Tony Catalano
Jul 23, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 20, 2021

My service rep Eric was very helpful & courteous . Waited in line 30 minutes in my car even t hough I had appointment. No car wash! More

by Jo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 23, 2021 -

Mark Christopher Auto Center responded

Jo, thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2021

Normally all is great. This time 2 and a half hours for simple oil change. I was first in line. And I don't get why my car was taken to parking garage then brought back to me? More

by brianfenton331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 21, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2021

Right truck, right dealership, right salesman (Nick Polytarhos, great guy, we clicked right away), and right finance guy (Emet Nunez), plus someone else in the finance office whom I didn't meet. All i More

by DIKNMAR39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 19, 2021

I have been coming here over many years to service my various cars. Although I now reside in Corona, I bring my 2017 Corvette Grand Sport here because I trust them to maintain and service my car. They ar More

by michael.gonzales465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avedis Injian, Matt Torres
Jul 22, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 18, 2021

Muy ablame y te ayudan mucho y te dan muy buenos precios lo recomiendo al 100 me ayudaron acon seguir muy buenos pagos y muy buen interés gracias muy contentos More

by ANAMONTEJANO12
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey, Gerald Waters
Jul 21, 2021 -

Mark Christopher Auto Center responded

¡Es maravilloso escuchar que nuestro equipo pudo brindarle una gran experiencia! Realmente apreciamos estos comentarios y los compartiremos con ellos. Gracias y si tiene alguna pregunta sobre el trabajo realizado, no dude en contactarnos. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 18, 2021

Great customer service was provided by sales representatives Joel Rodriguez made my family feel welcomed and made the deal happen in a timely manner. Thanks again More

by ricardogatica4913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
Jul 21, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 18, 2021

The dealership was very helpful getting the car that i wanted and would definitely be recommending people to purchase from Gilbert and the Chevy dealership. More

by ANTONIO.MARTINEZ133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos, Gil Gonzalez
Jul 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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