Mark Christopher Auto Center

Horabale service snd wrong diagnostic. Your service claim I needed a new radiator I took it somewhere else the radiator is fine bad advise crapy I needed a new radiator I took it somewhere else the radiator is fine bad advise crapy More

I went in to get 2 key fobs replaced. 5 hours and $500 dollars later I was on my way back home. Had I known it was going to that long, I would have dropped my vehicle off and picked It up later. The staff dollars later I was on my way back home. Had I known it was going to that long, I would have dropped my vehicle off and picked It up later. The staff was very friendly and the waiting area was nice and clean. More

Nobody answers the phone in your service department and I tried for 3 days and spoke to 3 different receptionists and left messages each time! They kept calling my moms cell number to update on MY CAR even t tried for 3 days and spoke to 3 different receptionists and left messages each time! They kept calling my moms cell number to update on MY CAR even though I told the tech when I dropped it off that that was not my number and I gave him my number. They kept my car overnight even though I had an appointment at 10:30 am Monday morning and waited in a long line of cars to be checked in. They kept my car and decided Tuesday afternoon to let me know that my car tire has a lock and when I finally got the message because again they didn’t call me they messaged my mom it was too late for me to pick up my car. Oh because when I asked them if they have a tool to remove the tire they said yes but it was an additional charge and I said fine but then they said well we might not have a lug to fit the nonstock tire. Then I asked them how did they remove it at American tire depot? Then I said Nevermind don’t touch my car but I couldn’t pick it up til the next day! Then I called Wednesday on my way to the to pick up my car and once again nobody answered the phone and the receptionist wrote a message and again no one called me back. When I got there, there was no one to advise me of how they could better assist me or solve the issue or alternatives! The header of the department says SERVICE, but I didn’t not receive any kind of service the 3 days I was involved with this dealership, neither customer or auto service! Thanks for allowing me to write take this survey sad well as I have rated your dealer on Facebook. Nobody should come here! More

Happy to have Mark Christopher as my service provider, I'll aways bring my XT5 for the love and tender care you give thanks y I'll aways bring my XT5 for the love and tender care you give thanks y More

Any organization is only as good or great as the people who work with it. The few people made the difference of us for purchasing a vehicle or not. We did. who work with it. The few people made the difference of us for purchasing a vehicle or not. We did. More

Excellent service from Johnny Mendoza and the rest of the staff! My new car is amazing! Would definitely go back again! And delivered it to my house staff! My new car is amazing! Would definitely go back again! And delivered it to my house More

They have a great service dept. Wish they would open back up on the weekends though. I found out by showing up early last weekend @620am to wait in line and saw the sign that they were closed on the weekend. up on the weekends though. I found out by showing up early last weekend @620am to wait in line and saw the sign that they were closed on the weekend. I had to make an appointment and leave work early during the week. So basically I lost money having to leave a couple hours early from work. More

Everything was perfect. They valued my Time and were straight forward every step of the way. Thank you for a great buying experience from the selection to finance all were friendly and efficient straight forward every step of the way. Thank you for a great buying experience from the selection to finance all were friendly and efficient More

Good service have my AtS here since I bought them 4 years ago. Until now good quality service. Wish theirs free coffee while waiting and snacks ago. Until now good quality service. Wish theirs free coffee while waiting and snacks More

Nobu (service consultant) was amazing and understanding of my situation. He kept me updated via text which I prefer. Because of his service my next purchase will be a GM vehicle. of my situation. He kept me updated via text which I prefer. Because of his service my next purchase will be a GM vehicle. More