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Mark Christopher Auto Center

Ontario, CA

4.5
10,134 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,134 reviews

March 07, 2021

I wouldn't have taken the time to write this review if it wasn't for Julie Escobar. She is the best and most professional person who works for Mark Christopher! I've dealt with others on the past, but her cu More

by NELSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2021

Great customer service!! Bryan was very professional and friendly. He answered all my questions. And when it came to making the deal, he really did everything he could to get me the best deal. Thank you!! More

by BONILLA2533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Bryan and the rest of the Mark Christopher Auto Center team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 07, 2021

Waiting room is comfortable. Bathrooms are clean. Customer service was fantastic. I came in early and waited in line before they opened and they serviced my vehicle fairly quickly. More

by MDPALACIOUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen or Carol?
Mar 08, 2021 -

Mark Christopher Auto Center responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Mark Christopher Auto Center again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2021

I have been doing business with Mark Christopher Auto Center for the past 6 years. They are consistent, reliable and fair. I just picked up another new vehicle this month, worked with Mike Sheridan on th More

by LEONNARDO SINGLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 07, 2021

Vehicle was in for it's third recall. The vehicle was done in two hours as promised. The service department got me right in.right in. More

by Steve B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Mark Christopher Auto Center responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2021

Great service. The price was also very good. The vehicle was ready when it was prommised.. if I had to take it back this would be the place for me More

by Presidios20ra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 08, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2021

I drop off my vehicle with Nobu and trust him to do what's needed he keeps me informed technicians do a great job.outstanding service More

by DVANNISPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Eduardo, Robert
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2021

Courteous, efficient, and all around nice. Everyone here is helpful and ready to answer any questions.lounge is clean and more than adequate to accommodate people for awhile. Tv included. More

by sphinxjpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2021

Excellent customer service ... what a fabulous team .. by far the best experience ever getting car serviced .. seriously well worth the 45 minute drive to Ontario More

by SHELLEYLWAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jackie Alex , Matt Torres
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2021

Tony Catalano brought the truck to my house and showed the features. When I returned the truck he worked with us to get the deal done. Very nice dealership. More

by darrellnbecky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Mar 08, 2021 -

Mark Christopher Auto Center responded

Darrell and Becky, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Mark Christopher Auto Center! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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