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Mark Christopher Auto Center

Ontario, CA

4.6
11,330 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,330 reviews

July 24, 2021

Always a very professional encounter… excellent service. I do hope they bring back the car wash service. That was a nice touch. But very satisfied. More

by IVAN.SARABIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan from the service dpt.
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Although I was NOT happy about something being wrong with my less than 2 month old vehicle nor the response I initially received from service - it ended up working out and my vehicle was fixed and service ma More

by MELISSA.PINNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Melissa! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

Julie was very professional. I tried to have same job done at Rotolo Chevrolet prior and it was a nightmare! Thanks Mark Christopher! You recalled saved the day More

by Onclauswitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Julie from Service, five stars each
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable. f there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

Mark Christopher Chevrolet provided the best service I have ever received purchasing a vehicle. The Steel staff was right on top of it, financing and even the detail guy are top of the line! This is about More

by robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, DAS Admin
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 23, 2021

Thank you…2 hour wait…maybe take the shuttle service offer off the internet scheduling. Husband doesn’t read emails . Had to wait for car More

by ENGORELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
Jul 28, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

Probably the worst service out of any business I’ve ever been to ever in my entire life. The communication was horrible because the service advisor had no idea how to explain what was wrong with my vehicle More

by Carlos
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dario
Aug 10, 2021 -

Mark Christopher Auto Center responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

Quick and painless..Juan came out to greet me once he was advised I was waiting. Was quick to attend to my issue and have the service completed More

by SARAMARTINEZ1893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 28, 2021 -

Mark Christopher Auto Center responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

You’ve had my truck for almost a month you blew my head gasket and it’s still not fixed. Fix my truck and have the GM contact me ASAP More

by Yup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

Excelente atención fue muy agradable nuestra atención por Bryan Morales se les recomenda sus servicios te ayuda en todo y te explica paso a paso. More

by CLAROSNELSON31
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mark Christopher Auto Center responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 23, 2021

I like to use your service dept. because Ialways get my I like to use your service dept. because I always get my vehicle back when promised, and it's always clean, your waiting room and coffee area is alwa More

by Hern10277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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