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Mark Christopher Auto Center

Ontario, CA

4.6
11,388 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,388 reviews

July 28, 2021

Mark Christopher group is amazing! I use the word “group” because they all work together I have referred all my friends and family for over two decades. Ron F. More

by RFILKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Frank Villalobos, Matt Torres
Aug 02, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2021

I purchased a 2021 Silverado Crew RST 2WD Vin #1GCPWDED3MZ344441. When I test drove the vehicle I inquired on the Rubberized Vynil Floor Mats an was told the mold I purchased didn’t include the More

by MARCMCASTRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey, Kyle Carey
Aug 05, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your experience. We hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Aug 05, 2021 -

MARCMCASTRO responded

I concern still hasn’t been resolved. The sale manager called me and ask to send a copy of the purchase receipt for the rubberized vinyl mats, which I sent over early this week. I have yet to receive any status feedback from anyone at the dealership. My callback number is 9096781437

July 28, 2021

Professional and courteous staff. Friendly sales representatives. Made a strong effort to make us feel like family. My daughter walked out very happy with her vehicle. More

by Artdanelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2021

Excellent service along with the Alex Sarabia the salesmen that helped us we bought a Cadillac XT6 would refer to friends and family any time More

by GRANTMCLAIN13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2021

Sales Rep angel was straightforward, pricing was discussed prior to arrival, there was some hic ups prior to signing there was a mix up with the vehicle I was shown compared to the pricing, basicall More

by Oswaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2021

Covid protocols had waiting areas closed and masks required, but all employees were friendly and helpful. I would bring my car here again for service. More

by Cherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2021

Bought from Greg Hess 3 times already and will come back again for sure. Very patient, caring, professional and sensitive to my needs. We were assisted by Brian too. More

by ROYRAMOS0706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Jul 30, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2021

Jason Ho was wonderful! This is the second vehicle we bought from him and couldn’t be happier. We would highly recommend and gladly return. More

by mulvaneyj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 26, 2021

Respectful, diligent, well informed, worked hard to meet our needs, salesman Jett was well informed and able to answer questions. Will definitely be back to buy another More

by PAULAMARSHALL59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 26, 2021

It’s really good and the employees are very friendly, they helped us a lot in many things at the time of the decision, good job More

by ALEJANDRO_20NIKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitateSincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900 to let us know.

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