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Mark Christopher Auto Center

Ontario, CA

4.6
11,279 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,279 reviews

July 11, 2021

Salesman was very knowledgeable about the truck we were looking for. Took care of us throughout the process. Joe the director of Internet was very helpful also. More

by jlddl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 11, 2021

i have had the most amazing experience and the best customer service through this dealership. everyone from the finance to sales department has been such a pleasure to work with. they really know how More

by beastmodebeautybiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joel rodriguez and sharon borgo
Jul 12, 2021 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 11, 2021

Always very cooperative and wanting to fulfill your needs. Nobu available whenever needed and ready to take care of all questions and all needs anytime. More

by TADDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2021

I would recommend purchasing a vehicle from Mark Christopher Chevy dealership. The staff were friendly and professional and know how to please the customer. I purchased my truck from them and all we More

by OLDCARGUY72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 10, 2021

Erik the service writer was very helpful with providing the insurance people and myself the information necessary to get my windshield replaced from rock damage. Erik also made sure the installer would be More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik , Matt Torres
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Jerry! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2021

I had an appointment for an oil change & upon arrival I could see how busy they were what should’ve taken 2 to 3 hours ended up being an all day appointment. I voice my frustration with Eric the service ma More

by khenderson5@verizon.net
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik
Jul 12, 2021 -

Mark Christopher Auto Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mark Christopher Auto Center. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 10, 2021

Great customer service. The people we worked with were very nice. It was a good experience over all. Friendly and were not pushy about making a sale. More

by CARISSA.DENNIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters
Jul 12, 2021 -

Mark Christopher Auto Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mark Christopher Auto Center. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 10, 2021

Great customer service, Our sales rep Nick was so helpful and made good suggestions to our purchase. We are pleased with the service and will continue to purchase vehicles at mark christophers More

by LILIANAAMBRIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 10, 2021

This was my first time bringing in my GMC Yukon and I had a nice experience with everyone I spoke with. The service writers were helpful and I went to parts also and. They were very helpful. More

by Leighannejones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie ??
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2021

Arriving I was told by employee to wait for oil change to be completed in the waiting area . 5 hrs later, I had to contact employee and he tells me "oh, I didn't know you were going to wait" After, I had to More

by NORMANGONZALEZ73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 12, 2021 -

Mark Christopher Auto Center responded

Norman, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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