Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,168 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,168 reviews

September 14, 2020

Excellent service. No tricks, very straight forward. J.T, our sales person was very professional and efficient. He answered all of our questions and made our car purchase experience very positive. More

by ELSANTOLEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. T
Sep 16, 2020 -

Mark Christopher Auto Center responded

I am happy to hear your time spent with J.T. was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 13, 2020

Very knowledgeable salesman, Jerry Peña and Greg Hess went above and beyond to get me what I wanted at a great price. Thank you both! More

by IDFPENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peña, Greg Hess
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 12, 2020

I wish I could give the service dept a good review but unfortunately it was a pretty awful wait time. I checked in at 10am just to get a new remote. Four hours later i was finally out. I had to walk over More

by Belindagriffith24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 14, 2020 -

Mark Christopher Auto Center responded

Belinda, we appreciate hearing about your recent visit. Our priority here at Mark Christopher Auto Center is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

It seems work was a bit pricey. I took my truck because I already had the appointment. Wish prices would be lower. I didn’t want to have to make an appointment elsewhere. More

by ONLY1SURCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 14, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

joe lopez was awesome. he made this transaction as joe lopez was awesome. he made this transaction as smooth as possible! will be returning in the future. great job. keep up the good work More

by LOSTCASH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe lopez
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 12, 2020

Service was not up to standard they kept my truck overnight with out letting me status I had to call next day to ask for update More

by ABE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 14, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please contact me when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

I was very happy with my service, Dario took good care of my car, Mark Christopher is the best dealership ,#1 dealership in my book More

by b52lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 14, 2020 -

b52lopez responded

Thank you for all you do!!!!! I’m looking forward to purchasing another vehicle in the near future at Mark Christopher

September 12, 2020

I usually deal with Ray. He is always professional, courteous and friendly. I also haven't had a problem yet with any work they've done. More

by NotTheNorm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray from the service department
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

Very professional. Finished work in a timely fashion. Made good recommendations on getting things fixed and gave details. Sandra called throughout the process to ensure I knew what was going on and price More

by Tricinaedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service consultant Sandra, and tech 2754
Sep 14, 2020 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

For some reason I always have the worst experience here. But this time I have to Write a review. I made an appointment for service at 7am. Only had an oil change and tire repair because one tire had a nai More

by ltorres0506
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobuyoshi
Sep 14, 2020 -

Mark Christopher Auto Center responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us me directly so we may begin to move forward in a positive direction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
724
...