
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent service. No tricks, very straight forward. J.T, our sales person was very professional and efficient. He answered all of our questions and made our car purchase experience very positive. our sales person was very professional and efficient. He answered all of our questions and made our car purchase experience very positive. More
I wish I could give the service dept a good review but unfortunately it was a pretty awful wait time. I checked in at 10am just to get a new remote. Four hours later i was finally out. I had to walk over unfortunately it was a pretty awful wait time. I checked in at 10am just to get a new remote. Four hours later i was finally out. I had to walk over to the service guy who checked me in and find out what was taking so long...long story short, they hadn't even started going into the 3rd HR. He told me it would be another 20 min - I think they just pushed it out for some reason. The lobby emptied out into the 3rd hr and I was still there...tick-tock. Finally walked back over a 2nd time about 40 minutes later and they had to check back with service guys again...then they finally got around to it. I will definitely make the drive back to Tustin Buick next visit😕 More
It seems work was a bit pricey. I took my truck because I already had the appointment. Wish prices would be lower. I didn’t want to have to make an appointment elsewhere. I already had the appointment. Wish prices would be lower. I didn’t want to have to make an appointment elsewhere. More
joe lopez was awesome. he made this transaction as joe lopez was awesome. he made this transaction as smooth as possible! will be returning in the future. great job. keep up the good work joe lopez was awesome. he made this transaction as smooth as possible! will be returning in the future. great job. keep up the good work More
Service was not up to standard they kept my truck overnight with out letting me status I had to call next day to ask for update overnight with out letting me status I had to call next day to ask for update More
I usually deal with Ray. He is always professional, courteous and friendly. I also haven't had a problem yet with any work they've done. courteous and friendly. I also haven't had a problem yet with any work they've done. More
Very professional. Finished work in a timely fashion. Made good recommendations on getting things fixed and gave details. Sandra called throughout the process to ensure I knew what was going on and price Made good recommendations on getting things fixed and gave details. Sandra called throughout the process to ensure I knew what was going on and prices More
For some reason I always have the worst experience here. But this time I have to Write a review. I made an appointment for service at 7am. Only had an oil change and tire repair because one tire had a nai But this time I have to Write a review. I made an appointment for service at 7am. Only had an oil change and tire repair because one tire had a nail. Service advisor said it would be about an hour and a half to two hours. I had already mentioned to him that I made an appointment because I had to work that day and could not leave my car. I was there waiting for 4 and a half hours. So frustrating and this always happens. When I left the service advisor didn’t even tell me anything at all. The next morning he send me a text message saying the extended warranty won’t cover a leak the Technician found when they did my oil change. He couldn’t even call me. So unprofessional More