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Mark Christopher Auto Center

Ontario, CA

4.5
10,171 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,171 reviews

September 12, 2020

Service was not up to standard they kept my truck overnight with out letting me status I had to call next day to ask for update More

by ABE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 14, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please contact me when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

I was very happy with my service, Dario took good care of my car, Mark Christopher is the best dealership ,#1 dealership in my book More

by b52lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 14, 2020 -

b52lopez responded

Thank you for all you do!!!!! I’m looking forward to purchasing another vehicle in the near future at Mark Christopher

September 12, 2020

I usually deal with Ray. He is always professional, courteous and friendly. I also haven't had a problem yet with any work they've done. More

by NotTheNorm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray from the service department
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

My vehicle was done on time with no issues thanks to the service department I would definitely refer a friend and anyone thanks again for a excellent experience More

by kevincornejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

I am still not happy. As soon as I got my car I still have issues. I took two time already for the transmission. I am sure it will be back. I just hope no one gets hurt. More

by boxer3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 14, 2020 -

Mark Christopher Auto Center responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

Purchased my 3rd vehicle with Mark Christopher auto Center. I find my experience with manager Ray KHOURY..was one of The best experience I have had!!! He was very helpful & kind.....he is an excellen More

by linbunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 12, 2020

SUV still shaking but Rep says they didn’t feel anything , I don’t believe an adequate test drive was done to determine where the problem exist.. I may have to visit another Dealership to get a second opini More

by jcnancy1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Sep 14, 2020 -

Mark Christopher Auto Center responded

I appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

Everyone was so friendly and very accommodating. This was a fourth time buying from Mark Christopher. We are very pleased and highly recommend Mark Christopher! More

by DOMANAUTOBODY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez In sales, Emmett in finance
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 11, 2020

Ray always has done a great job for me. I’v known Ray for the last 5 years and he always works to get my appointments where I need them and get me in and out fast. I was in the car business forty years a More

by DWKOJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
Sep 14, 2020 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Ray assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2020

Exelent customer service and the personal very profesional I like This dealer because I am very happy w my chevy especial the color I love More

by AVERDUZCOALICIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan service dept
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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