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Mark Christopher Auto Center

Ontario, CA

4.6
10,207 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,207 reviews

April 12, 2020

We came to pick up part a few weeks ago. It was not there even though Jackie said it was. She said she would fill up our tank when we came for part a second time. She did not fill up tank. More

by VIVATRASK2
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 17, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2020

I want rushed to make a decision and I was able to have a search for the vehicle I wanted. But aside from the outside of the truck due to the rain, the inside of the truck was not cleaned very well, which th More

by BINKERTELL1
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Apr 17, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 12, 2020

I love this place. Each time I come for any reason.... Everyone is so nice friendly and professional. I can ask anyone anything and I get the results I need. Thank you so much! Nobu, you take amazing c More

by CADDYLOVER03
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu is my service rep. Also, the gentleman that sits next to him.
Apr 17, 2020 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2020

My truck was repaired the first time and in a timely manner. Everything I expected. The staff I dealt with was friendly and knowledgeable. I will return here for service. More

by MART.2020
Recommend Dealer
Yes
Employees Worked With
Avo
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2020

Tony & Johnny were very helpful and kind through the whole process of my lease turn in and purchase of a new vehicle. I highly recommend this dealership to all! More

by ScottFerreira
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 11, 2020

We are absolutely grateful to the whole team but especially to Brian who took his time to listen and answer all of our questions and concerns. We will definitely refer our friends and family to your More

by RODRIUGEZ.EDDIE33
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 11, 2020

Nobu was very helpful and communicated with me very professionally. I definitely will be back for service if I need it in the future. Thank you More

by Diamonangl
Recommend Dealer
Yes
Employees Worked With
Nobu
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 11, 2020

Very pleased with service specialist jackie she was very professional and helpful with my needs. I will go back again and again to Jackie with my service issues. More

by JC
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 17, 2020 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 10, 2020

Jason was very friendly. The process of purchasing a vehicle was made very easy. I would return in the future to see Jason when purchasing another vehicle. He stayed after business hours to close the More

by NAVIKARMEN
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you for your business and for this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 10, 2020

I waited 3 hours for my vehicle. I had to actually go ask an employee about my vehicle. Come to find out my vehicle was complete and no one came to get me. My time is precious More

by erica.white21
Recommend Dealer
No
Employees Worked With
Matt Torres
May 08, 2020 -

Mark Christopher Auto Center responded

Erica, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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