Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,166 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,166 reviews

February 09, 2020

Jackie is absolutely amazing! I used to go to Rotolo and the service here with Jackie was 10x better. My cat was also wrapped so they handled it with care and didn’t scratch anything! More

by jbarsoum123
Recommend Dealer
Yes
Employees Worked With
Jacky
Feb 11, 2020 -

Mark Christopher Auto Center responded

We loved reading this review! Happy customers are our aim, and it appears Jackie really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 09, 2020

The service provided was excellent. The service was done in a timely manner and within the estimate given to me . I would highly recommend anyone to come here to get their vehicle serviced. More

by MARTINEZ2904
Recommend Dealer
Yes
Employees Worked With
Nabu
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Service was fantastic and prompt. Ubu was very professional and helpful. I am 66 years old, this is the best customer service by far. Thank You! More

by JGAVCIA701
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you for the awesome feedback! You're right, Ubu is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Sandra was great, as usual. She arranged a loaner car and made sure all work was performed correctly. Thank you very much, Sandra and crew. More

by Luckstr
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Sandra and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

My first visit here This was my first time visiting Mark Christopher Chevrolet and I was very happy with the service here. My service advisor was friendly and helpful. Th More

by NLAYALA669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik in Service Dept
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to working with you again soon! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Awesome service and personel. The car service was completed before the promise time. Thank you for the quick service. I would highly recommend this service department. More

by RENE
Recommend Dealer
Yes
Employees Worked With
Nubo
Feb 11, 2020 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Good and fast service . I was in and out fast and was happy with their work. I have full intentions of using Mark Christapher in the future. More

by GILBAHME138
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 11, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Juan Fletes Gives the best customer service he is my go to service writer I highly recommend him and the Mark Christopher Team to all my friends and family More

by Gregory P
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad to have Juan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Mr Dario my number one friendly and helpful person. Always ask for him to help me. E explains well every detail about all service I really recommend More

by Cecilia ruiz
Recommend Dealer
Yes
Employees Worked With
Darío Gómez
Feb 07, 2020 -

Mark Christopher Auto Center responded

Cecilia, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dario does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Service department has improved. But there is a ways to Service department has improved. But there is a ways to go before living up to their advertisement of expecting excellence. I’ve not seen excellence. More

by FAL520
Recommend Dealer
No
Employees Worked With
Sandra, Matt Torres
Feb 14, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
828
...