Back

Mark Christopher Auto Center

Ontario, CA

4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,203 reviews

November 05, 2019

Routine maintenance. Professional, knowledgeable service. All questions were answered in a courteous manner leaving no room for a misunderstanding. We own two cars that ar More

by tonymc6161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2019

Oil change My vehicle door must’ve been left open or window cracked I had dust residue in the front seat back in the trunk. The outside was filthy I would assume More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo he was great
Nov 07, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2019

I felt like I was family! I had a great experience! Since the minute we arrived we were approached in a very friendly way. Alex was my sales person, he was thorough, patient an More

by BBBNUNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 04, 2019

Great experience We have bought several cars from this dealership and have always had a great experience. Customer service is top notch. Facility is clean and everyone More

by KAPTEN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 04, 2019

Very satisfied I would definitely go back. Everyone there was very attentive. They made sure I was able to get the best I could out of the situation I was in. they w More

by YVONNEALINLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo, Cassandra Meier
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 04, 2019

Fast & Courteous The Service Technicians were friendly, thorough and timely. I was promptly greeted. The Mark Christopher atmosphere and waiting lounge was a pleasan More

by VALDEZGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2019

Great Good experience! Would recommend and would return in the future. Thank you for all your help and making it a positive experience. We walked away with More

by donnat18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano, Tony Catalano
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 03, 2019

Customer service a priority I went in there looking for a specific vehicle that they had advertised on special. It was still in stock but it seemed the GM remove some of the reba More

by DVLUCAS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Mazzella
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 03, 2019

Robert did a great job after the parts department made the Robert did a great job after the parts department mistake ..... Parts department needs to be more mistake free and pay more attention to customer Robe More

by RWONGGUY69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert new guy
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review, Wong! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2019

Lack of communication July was extremly rude had no patients at all ive never in my 3 years with chevy been treated the way i was treated at mark christopher rotolo Chevy w More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
July
Nov 06, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
897
...