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Mark Christopher Auto Center

Ontario, CA

4.6
10,535 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,535 reviews

November 27, 2019

Great experience The guys there very friendly double made sure we were satisfied overall with our new purchase. We walked out happy with our new traverse 2020! More

by mgon2712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters
Dec 02, 2019 -

Mark Christopher Auto Center responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 27, 2019

Best car buying experience ever! We really appreciated Tony keeping us informed through the entire process and making it pleasant and efficient. This truly was the best car buying ex More

by ANGELA32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Tony Catalano
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2019

Sun roof Had my car in for warranty work. They completed the work to my satisfaction . Eric made sure the work was completed to my satisfaction. I have no comp More

by RIPLEYMW1446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 26, 2019

Might as well wait I was planning to shuttle home but to my surprise I was told my vehicle would be ready in about another 45 minutes also very helpful and friendly grea More

by James Otero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 26, 2019

It was a GREAT Experience!!! It was a great experience, courteous people along with great hospitality... I almost forgot to share with you all !!!,They also served me a nice Caro More

by SEANMORRIS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2019

Great people, great deal, great service Alex was our sales guy and he was great. Great communication and Comfortable to talk. He was also very knowledgeable and Not pushy. I would recommend More

by LISSETTE.AMADOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember the names of people, but they were all nice
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 25, 2019

Great service Service advisor was great, very helpful . Completed the service on time and kept me informed of profess. Kept the price for the oil change as quoted More

by mattgod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evo
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 25, 2019

Great experience The entire purchase experience was easy. Mark Christopher Chevrolet went above and beyond to help me purchase my new Trail Boss. My salesperson Kat w More

by JDBENNETT7291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine “Kat” Valle, Gerald Waters
Dec 02, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 25, 2019

Oil change Beought in a competitor oil change coupon, and first stated we dont take it. It was for a coupon of $50 oil change. Then later he said no coupon is ne More

by Ap28k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor Robert
Dec 16, 2019 -

Mark Christopher Auto Center responded

We understand your frustrations and would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 25, 2019

Brake Service Service advisor was extremely helpful in explaining what services were required and recommended. He was patient in explaining to both myself and my f More

by Andrea P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Marquez
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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