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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

June 27, 2019

Very good Sales person was very helpful, considerate . Provided good information, oferred to assist with any other matters after the purchase of vehicles. More

by NATG34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen
Jun 27, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving a review! We truly appreciate your business and if you have any questions or if we can be of further assistance, please do not hesitate to call us. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2019

No friendly service. Feels like you are bothering them. The people there in the front line are NOT friendly at all. They make you feel like you are bothering them. Cashiers are just mean. More

by lgomez59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Tech and Cashier
Jun 28, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2019

Quick response and adequate resolution. My new Travers had a brake system malfunction, I guess it's common. They took care of it right away and washed my car. Super friendly service and very More

by Yzaguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2019

Always a great experience!!!! These guys definitely made this transaction easy!!! Love them for it! I always have a great experience at Mark Christopher! Sales and service is a 5 S More

by eibarra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano, Vincenzo Catalano
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 26, 2019

Great, great, great,as always customer services is tops. Great, great, great costume service. From the time I got there the Men and Women were professional . The waiting room was nice and comfortable ,the se More

by JOPLIN65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2019

Dave is the best! Great communication follow up, and sincerity.Dave takes the time to listen, identifies the best time for the customer and follows up with what is happ More

by tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave service advisor
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2019

OIL CHANGE, WAITED ALMOST 1.1/2 HOURS. I came for Oil Change, and I did mentioned that I have a pickup for LAX, but no one did anything special to expedite my SUV's Oil Change, and I even n More

by Vino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie Escobar.
Jun 27, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2019

5star Review This dealer has the best customer service & best prices . In the past 5years we have purchased , an ATS, Escalade , XT5 , Acadia , 2 terrains , & Silv More

by Alexone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2019

Wonderful Great experience and expertise on sales and the way they deal with people they really want customer to feel like they are at home and cossy More

by octolopez02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony garrillo, Mike Cagey
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

Alex is the person you must go to! Alex made the buying experience easy, fast and efficient. He did a great job connecting with both my wife and I. 10 out 10. RicardoPadilla More

by RICPAC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for your feedback, Ricardo. It's fantastic to know that Alex was able to make your car buying experience incredibly easy. We appreciate your business and hope you'll keep in touch for your future car needs. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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