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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews
Call Service Center (909) 906-6156

6,242 Reviews of Mark Christopher Auto Center - Service Center

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April 26, 2023

Great service. Speedy check-in and completion of diagnostic. Will gladly return in the future for service needs. More

by Iliana.lopez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Apr 27, 2023 -

Mark Christopher Auto Center responded

Iliana, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Cadillac was finished same day. Very pleased. Julie called and reported Cadillac was finished. Very pleased. But unfortunately when we went to the cashier, had to wait over 30 minut More

by Supert
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Apr 28, 2023 -

Mark Christopher Auto Center responded

Supert, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Excellent service of all your employees and great service everything was excellent i feel very happy at your place More

by Mario Nazario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cardenas
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Apr 28, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Mario! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

We have done business for 7 years, we always pleased with the sales and service departments. Many thanks to all. More

by Paullilet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Very pleasant when arriving. Got me into their system quickly. Called me when the vehicle was done and check out was smooth! More

by billiejomorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Apr 28, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Best experience of service for an oil change and the waiting area was nice and clean.. More

by Ribleizbeth16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 25, 2023

The service advisors are really helpful and honoring my two free oil changes. I appreciate them and I will be taking my car there for future oil changes. More

by jerryrperez002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Apr 27, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2023

Service is great as always. One issue I have is that they no longer wash cars after service which most other dealers have started doing again More

by RCAMPTOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Apr 26, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2023

Very helpful even looking into any rewards or coupons for extra savings professional and good attitude More

by JOYCEJC55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Apr 25, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2023

The service manager and his staff are great. We had a little problem and Manger went above and beyond what he had to do to take care of it. I highly recommend Mark Christpher service to any look More

by YOLLY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Apr 26, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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