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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews
Call Service Center (909) 906-6156

6,242 Reviews of Mark Christopher Auto Center - Service Center

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April 21, 2023

Awesome people with great customer service at Mark Christopher. I will definitely recommend this dealership to my friends and family. More

by eddy_gonzalez_93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay, Ray, and Emmett.
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Eddy, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2023

this visit was a good experience expected needs were successfully a satisfaction thank you guys More

by camps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2023

Mark Christopher auto center is the only place I’ll take my vehicles for service. I have a 2021 Chevy Tahoe and a 2022 Chevy Silverado. The service team at Mark Christopher auto center always makes their cu More

by OCNINERFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Klosky
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2023

The service consultant Nobu was awesome, he kept me informed dayly of the progress on the repair been done on my car. The repair tech did a lousy job,I had to wait an extra 45 minutes for them to reset More

by selvin_mckay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Selvin, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2023

I love the great service and how quickly they take care of you and they offer you coffee and have u in and out if there quick More

by NICKOCHOA81_
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 24, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2023

I left my truck over the weekend and team didn’t took the time to get back to me to update me on services I had to call my self in and ask More

by Abe1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Abe, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 19, 2023

Excellent Customer service by Nobu alond with excellent service from Repair tech I would highly recommend and will keep coming back More

by Wilton Monroe
Recommend Dealer
Yes
Employees Worked With
Nobu
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Apr 21, 2023 -

Mark Christopher Auto Center responded

Wilton, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2023

Overall good service and pricing. The last visit was not great. Over 4 hours for an oil change and the service desk was backed up. More

by LSTEELE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Apr 21, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2023

Awesome I think that sums it up! !! Ray Peterson is great Great service More

by SHENEA
Recommend Dealer
Yes
Employees Worked With
Ray Peterson
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Apr 20, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Shenea! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2023

Dealership is a great place to buy a car. Staff is great and there is no pressure put on you to buy. I definitely will go back an recommend them. More

by coachmike88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami
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Apr 20, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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