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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,219 Reviews
Call Service Center (909) 906-6156

6,219 Reviews of Mark Christopher Auto Center - Service Center

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February 19, 2023

Emissions recall I drop the vehicle off in the morning and picked it up sooner than it was promised everything worked out perfect More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Feb 22, 2023 -

Mark Christopher Auto Center responded

Kurt, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2023

Great job and service. Time is gold and the service help me with a very professional job. Thanks More

by titorodriguezb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey
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Feb 22, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2023

Great customer service from the service guy Would definitely go back and recommend this place More

by Sandra Senbol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Report | Print
Feb 22, 2023 -

Mark Christopher Auto Center responded

Sandra, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2023

Neglected to check all hoses during mpi and the next day my engine overheated and I lost an entire reservoir of coolant. More

by KEYK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Klosky
Report | Print
Feb 22, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our Mark Christopher Auto Center department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2023

Whe had great quality service. Our service was fast and friendly. Our service guy kept us informed every step of the way and got back to us quickly. More

by PAGLIUSO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
Feb 22, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2023

Always willing to go the extra mile. Outstanding customer service and very thorough with explanations of repairs and timeline of repair. Vehicle pick up and drop off is always quick an More

by JCMARTINEZ507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 22, 2023 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2023

Good service I can't complain very detailed looking forward to my next service & a long good relationship More

by Bluemagoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 22, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2023

The customer service experience I had with mark christopher was great overall. I had a faulty head lamp and windshield wiper replaced under warranty so at a zero charge makes it a better experience More

by drivera303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Gil Gonzalez, Matt Torres, DAS Admin
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Feb 22, 2023 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2023

The staff there was incredible! Got me in and out on a Saturday, with no problem! More

by Eric_rivers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 21, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2023

Brought my vehicle in for service. Oil change, tire rotation. Avo greeted me promptly and was very pleasant. Made some suggestions for my Yukon XL that made me glad I came in. My wife More

by BELOWZEROSHAVEDICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Picanzo
Report | Print
Feb 16, 2023 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Avo as he will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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