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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,265 Reviews
Call Service Center (909) 906-6156

6,265 Reviews of Mark Christopher Auto Center - Service Center

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February 07, 2023

Dario was amazing! He is always a BIG help he got me in and out! More

by JHALLEGIANCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
Feb 09, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2023

Great at communicating and the service was great. The prices are very low and they have quality work More

by bperez85bp.bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrido
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Feb 09, 2023 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2023

The service department is very well run - organized, efficient and timely. The waiting area is clean and comfortable. More

by omysam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan - service dey
Report | Print
Feb 07, 2023 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2023

Nice place to go in and out I always do business with them good experience More

by swhitehead10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 08, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2023

Very friendly and professional, always looking to make sure your treated with the upmost respect. More

by waynebritt85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Report | Print
Feb 08, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2023

Always get greeted with a smile and they are very eager to please They always explain everything so there are no surprises Thank you Mark Christopher team! More

by scumbago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
Report | Print
Feb 08, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2023

Very professional manners and attitude. You need more of these great people in your company. More

by LUMBANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in Cadillac Service
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Feb 07, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 05, 2023

Avo in the service department has always gone above and beyond to make sure that I am informed about all current and future needs for my truck… No pressure ever…That’s why I continue to bring my truck to h More

by MICHAELVALLE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
Feb 07, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2023

I been taking my cars to M. C. for years for services, good service staff very helpful, i will very highly recomended More

by Lcovarrubias24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Feb 07, 2023 -

Mark Christopher Auto Center responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2023

Its a good dealer . ..need a bit more communication when waiting for cars that r being service. Other than that its good More

by sonia_aguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 07, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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