Mark Christopher Auto Center - Service Center
Ontario, CA
6,200 Reviews of Mark Christopher Auto Center - Service Center
Didn’t do everything I asked on the service request. I needed the front grille replaced because of collision damage. I picked up the car and only the oil had been changed; no new grille. Service person I needed the front grille replaced because of collision damage. I picked up the car and only the oil had been changed; no new grille. Service person claimed the order was written that I only wanted an estimate (I never said that) and that he called me with the estimate but had to leave a message (I never got that message). They had my correct phone number because I got the call that the car was ready. Then he said the estimate was on the paperwork, but it wasn’t. I will be going elsewhere for future auto work. More
Nick was a very helpful and genuine person that made me feel comfortable and confident in my purchase. feel comfortable and confident in my purchase. More
First time here, the check-in and pick-up process did time a long time. Make sure you schedule a day to service your vehicle because you will be there for awhile. time a long time. Make sure you schedule a day to service your vehicle because you will be there for awhile. More
They tried there best to get minim and out of service quickly. Really appreciated it. quickly. Really appreciated it. More
The service was great as always. Nobu in the Cadillac service department took great care of me. The service was timely and delivered as promised. Nobu in the Cadillac service department took great care of me. The service was timely and delivered as promised. More
Excellent service! This was the best experience we have had in purchasing a new car. They really made it easy and were so professional every step of the way. This was the best experience we have had in purchasing a new car. They really made it easy and were so professional every step of the way. More
Service department is not the service I expected. I bought 2 gmc and both of them came out defected. I brought in my 23 gmc 2500 for a horrible noise on the suspension I came to pick it up and the no I bought 2 gmc and both of them came out defected. I brought in my 23 gmc 2500 for a horrible noise on the suspension I came to pick it up and the noice is still there. Then when I boutght the truck the door has 2 dents and and supposedly were going to be repaired and when I saw the dent I was told that all the managers approval was to do what they did to it which it was 50% of the reapair. The service it completely sucks and I have tried to give them business as much as I can. After 3 has trucks in 2 years I won’t be coming back gor another one More
The whole team I worked with has expert knowledge of the vehicles and was given great service start to finish. vehicles and was given great service start to finish. More
Great customer service. Great communication Professional knowledgeable Find a way to solve issues and or problems Highly recommended Great communication Professional knowledgeable Find a way to solve issues and or problems Highly recommended More