Mark Christopher Auto Center - Service Center

The service department is always nice and friendly. The salesman were cool not to aggressive. Overall experience was smooth. I think this is my 3rd car purchased from you guys. The salesman were cool not to aggressive. Overall experience was smooth. I think this is my 3rd car purchased from you guys. More

Although the crew was very friendly and courteous, they inherited a problem from Temecula GMC and could not be fixed. Also, I waited for almost 3 hours for a “quick brake inspection” that turned into a sen inherited a problem from Temecula GMC and could not be fixed. Also, I waited for almost 3 hours for a “quick brake inspection” that turned into a sensor replacement that should have taken about 30 minutes. Friendly service with a super long wait. I was the only truck that came in during this time and I arrived exactly when one of the team members asked me to. Again, very friendly people but slow service and almost no “checking in” with me to keep me updated. I would, however, recommend this location. Good people. More

Confusing at check in. Staying informed of service non-existence. After work performed car stayed parked? Staying informed of service non-existence. After work performed car stayed parked? More

Professionally and timely service. I waited for my vehicle and the time was very fast. I waited for my vehicle and the time was very fast. More

My first service was perfect there was no issues for me Julie was very responsive Julie was very responsive More

Jackie was on top of my problem and had it fixed right away with no problem away with no problem More

The service advisor was very professional and helpful. My car was serviced quickly and it was a great experience. My car was serviced quickly and it was a great experience. More

Not sure why I had an appointment, it did not seem to make a difference. make a difference. More

Staff were friendly, my vehicle was completed in a timely manner.. I appreciated the updates. manner.. I appreciated the updates. More

I was told that the issue with my truck was found but there is no fix and no timeline for a fix. Then I was told to just call GM corporate office because the dealership can’t help me. I called GM and the there is no fix and no timeline for a fix. Then I was told to just call GM corporate office because the dealership can’t help me. I called GM and they told me to call the dealership for more information. The run around is ridiculous. Very disappointed. I have been a customer of this dealership for close to 20 years and a lot has changed for the negative over the years. More