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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,360 Reviews
Call Service Center (909) 906-6156

6,360 Reviews of Mark Christopher Auto Center - Service Center

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November 17, 2022

The lady on the phone I think her name was Julie was very helpful.... Julie is the one that helped me when I pull up and she was very helpful and it was very easy to pay and they bring you your car just won More

by jeepishc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of those people so I can't put a check next to their name
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Nov 21, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2022

Felt rushed, not appreciated as a customer should . Dissatisfied with the customer care and attention. More

by carloslorenzo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Nov 17, 2022 -

carloslorenzo55 responded

Any questions feel free to contact me

Nov 21, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2022

Horrible service ,Robbed , Lied too Overpriced, Never again !!! Really need to take a look on how you guys run a shop . More

by 65Impala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario
Report | Print
Nov 22, 2022 -

Mark Christopher Auto Center responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2022

The poorest service from any dealership I’ve ever been to! Cattle call - no thanks More

by Nicksmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gomez
Report | Print
Nov 21, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2022

Everything is done in a timely manner even as a walk-in. All staff members are courteous overall great experience. More

by MARSHD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 18, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2022

Very prompt service. Always appreciated. Will keep coming back to get our services done with this location More

by Ryanc262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 16, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2022

Purchased a new truck from Mark Christopher Auto Center. The buying process was easy and hassle free. Thank you More

by PAM28
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hess, Matt Torres
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Nov 16, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 14, 2022

I have been going to Mark Christopher, for service on my vehicles, for many years. I no longer live in the area but continue to go there because of the service. The employees are always very welcoming and More

by Lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Nov 16, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out, Lorena! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2022

Quick and easy purchase. I was limited on time and my salesman made it happen. More

by smsimonton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 13, 2022

Dropping off my car for an oil change was fast and efficient. The check-in/out process was easy. More

by RAMOS.ERIC0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 15, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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