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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,218 Reviews

6,218 Reviews of Mark Christopher Auto Center - Service Center

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August 21, 2022

Mark Christoper replaced a XM antenna cable in my car. It was broken while Pomona Collision painted my car. My service consultant, Nobu, was very friendly, respectful, knowledgeable, and helpful. It was c More

by Cheryl.koch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu did a great job.
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 21, 2022

Ray was AMAZING! !!!! Give that guy a raise! He was super helpful and made sure my needs were met. More

by Madobrinska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 21, 2022

I did that already. Don't know why you ask sgain. The feeling does not change. More

by cfecnlch7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 25, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 21, 2022

Fast, efficient, communicative and knowledgeable! They earned a lifetime customer! From drop off to pick up, you can tell they have their procedures in place and management clearly holds these team More

by Darin H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 21, 2022

Great service, the mechanic was amazing. The waiting area was super clean and well take care of. I will definitely be going back. More

by Betty castellanos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Mendoza, Matt Torres
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2022

Jackie is service and Jeff Rizzi are true professionals and know what customer service is all about. They got me in last second and got me right out. Thank you More

by Greenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Matt Torres
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2022

Timely, met estimate for costs and completion time. Was very respecttible. Dealership seemed well organized More

by bobby.medaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Bobby! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2022

Professional. Clean. Attentive. Friendly. GM parts on my Acadia and my Silverado. Parts department is professional and helpful. Avo is a very professional and know More

by JHM.INTEGRITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo - 5 stars
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2022

Julie was great to work with, everything seemed good with the repair so far thanks mike More

by mark Chrispher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2022

The staff at Mark Christopher are professional, timely, and courteous.. The service was timely and reasonably priced. More

by Maximfields1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire Service Dept
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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