Mark Christopher Auto Center - Service Center
Ontario, CA
6,216 Reviews of Mark Christopher Auto Center - Service Center
Hands-down without a doubt the worst service dealership when it comes to service I could ever imagine whatever you do whether you have an old car or new car whether it’s a Camaro ,Tahoe or anything Do your when it comes to service I could ever imagine whatever you do whether you have an old car or new car whether it’s a Camaro ,Tahoe or anything Do yourself a favor do not go to Mark Christopher auto center I repeat do not bring your money or your car to Mark Christopher auto center I’m not the type of person That leaves reviews but the service there so bad the people who work there are so bad the management there is so bad I had to take the time out and leave a review More
We unfortunately have two cars in the service department, one has been there over a week and the other has been there for five days. It took them at least 2 full work days to even begin looking at either ca one has been there over a week and the other has been there for five days. It took them at least 2 full work days to even begin looking at either car despite having appointments. They can't figure out what is wrong with either car, so the cars will be there even longer. Both cars are still under the manufacturer warranty and they will not even provide a loaner car. With two of our family vehicles sitting in their service bays, how are we supposed to go to work? This is unacceptable. More
Dario helped me and was extremely kind and informative. He worked really well with me and the insurance company to ensure everything got fixed correctly. He was professional and communicated with me about He worked really well with me and the insurance company to ensure everything got fixed correctly. He was professional and communicated with me about everything going on. More
The service dept. is always extremely helpful and professional. They are great with communication as well. is always extremely helpful and professional. They are great with communication as well. More
I have been very satisfied at all aspects of my contact with Mark Christopher Cadillac. The salesman Edy Lopez was excellent. with Mark Christopher Cadillac. The salesman Edy Lopez was excellent. More
brought car for diagnostic service on a/c. Was told it was working at 70% and needed a new compressor. Told them Caliber was going to do the work under their Guarantee and I would pick the car Was told it was working at 70% and needed a new compressor. Told them Caliber was going to do the work under their Guarantee and I would pick the car up to take to them. When I picked up the car the a/c did not work at all MC left the system empty and blowing hot air leaving me not able to drive the car during the 99+ degree heat until the repair was completed. So far 4 days unable to go anywhere in my car More
Very pleased with the service adviser and service director but not so much with the outcome from the technician Trouble with the DEF system was not resolved so I have to wait for it to fail again director but not so much with the outcome from the technician Trouble with the DEF system was not resolved so I have to wait for it to fail again More