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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,259 Reviews
Call Service Center (909) 906-6156

6,259 Reviews of Mark Christopher Auto Center - Service Center

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August 06, 2022

Tha problem wasn't fix completely, they did it fast but now the truck takes longer to turn on More

by Daniel Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 11, 2022 -

Daniel Garcia responded

You guys have my phone number in the system im available call me anytime

August 06, 2022

Everybody was friendly and happy to help I felt very welcome. I have a back ordered part but they have kept me informed and I appreciate them More

by scumbago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Aug 09, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2022

Service, they have a very bad attitude, especially Yaky And they are not honest with the prices. This is the worst Place More

by MAYORGA2419
Recommend Dealer
No
Employees Worked With
Yaki
Report | Print
Aug 11, 2022 -

Mark Christopher Auto Center responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2022

Customer service was really nice when I went in for my first free oil change and they were right on point about the time they said my vehicle would be ready for me I give them a BIG 10.5 with the highest More

by MAGGIEPRINC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don’t remember the guys name
Report | Print
Aug 09, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2022

I ask to fix one thing and they fix the wrong part. the guy told me he will fix the right part with no charge and I'm still waiting. it's going into two weeks and haven't heard nothing. More

by nenet1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know his name.
Report | Print
Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2022

took my GMC truck for service had my truck back in no time, staff was great More

by joseraigoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
Aug 09, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2022

Everything was completed at a very reasonable cost to me. Took a long time, but I don't mind. Just happy with the services More

by buttermilksubway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know who did what, Matt Torres
Report | Print
Aug 09, 2022 -

Mark Christopher Auto Center responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 09, 2022 -

buttermilksubway responded

Sorry, but I need to revise my good review the other day. First of all, I use my truck for my camper & while preparing for a trip to Montana yesterday, the dash first said to add DEF. That wasn't expected because I did recently. Then the dash said to add coolant. Yes my dash was corrct. The container next to the blue DEF filler was low. Very low. So after your mechanic drained out some of the antifreeze to rework the engine heater, oops...he/she forgot to top it off. SO YOU RATE THE SERVICE FOR ME

August 05, 2022

Really good experience,I like the way I was treated. It was really fast service. Avo Injian was really helpful didn’t feel pressured like I did at Mountain View Chevrolet. I told my son about so he’ll b More

by Ramon Tinajero jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Report | Print
Aug 09, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2022

Whenever I take my truck in for service it feels like they are dismissing me and the issues I have. More

by OSCARJAIROGUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
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Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2022

I took my car in to fix my radio. I got it back and it still didn't work. The service man, Nobu, was great, but the technician argued with me. More

by dust3gee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nobu
Report | Print
Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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