Mark Christopher Auto Center - Service Center

I have always had great service but was very upset after my last visit when I was charged over $600 to diagnose my vehicles issues. I wouldn’t have cared if this money would have been used toward a repair b my last visit when I was charged over $600 to diagnose my vehicles issues. I wouldn’t have cared if this money would have been used toward a repair but there were no parts available due to its age. I don’t mind paying a non-refundable amount to have the vehicle checked but charging for each issue seems excessive. Had I known this, I would have started with a couple of the more important issues because paying $600 doesn’t make sense to check out a car worth $2,000 at best. More

The service advisor is nice treats you with respect, but I just don't think the Communication between the service adviser and the service technician is adequate. I brought my vehicle in for multiple servic I just don't think the Communication between the service adviser and the service technician is adequate. I brought my vehicle in for multiple services. They kept my vehicle for 3 weeks and only performed some of the services I requested. I repeatedly asked my service advisor if all the work was completed and he assured me it was done and ready for pickup. It takes a lot for me to drop my vehicle off and get a ride home, so to have to do this again because the work I requested was not completed is very disappointing. This dealership is always packed and it seems like they are under staffed for the volume of vehicles they service. I used to bring my vehicle in for oil changes and have to wait hours for it. Now I go to Jiffy Lube and I'm in and out in 25 minutes. More

Avo is my service advisor and he and the rest of your staff have been phenomenal!!! I was worried about bringing my car to a new place but oh my gosh, I’m Soooo happy I did!!! staff have been phenomenal!!! I was worried about bringing my car to a new place but oh my gosh, I’m Soooo happy I did!!! More

Awesome service as always, quick write up process and fast turn around time. Juan is always a pleasure to work with. fast turn around time. Juan is always a pleasure to work with. More

Dealership has good working ethics service could be a little faster or needs more people little faster or needs more people More

Dealership team always any good spirits helpful an on time Find out customer needs in service and kind and very helpful time Find out customer needs in service and kind and very helpful More

Awesome job! !! A b c d e f g h I g h k l !! A b c d e f g h I g h k l More

Jackie was very helpful and professionally handled my shift switch replacement. High marks for her- why isn't she on the list below?. I was disappointed that the shuttle home was discontinued after findi shift switch replacement. High marks for her- why isn't she on the list below?. I was disappointed that the shuttle home was discontinued after finding out that your mechanics would take five hours. After the five hours I was disappointed a second time to find out my car would not be washed! More

Great service and communication. Nobu is excellent! This dealer respects your time and delivers when promised. Nobu is excellent! This dealer respects your time and delivers when promised. More

Went in to buy a new key and have it programed. Great service, just took over 2 hours (without an appointment). Great service, just took over 2 hours (without an appointment). More