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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,323 Reviews

6,323 Reviews of Mark Christopher Auto Center - Service Center

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May 26, 2022

The service staff was friendly and helpful . I don’t have my vehicle serviced at the dealership but after this visit I will in the future More

by jayapanerio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
May 31, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 26, 2022

Ray is a great service guy. He always comes through timely and provides updates and information about my car whenever I have brought it in. More

by shannonsteen15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 31, 2022 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2022

We have always brought my car to this dealership and have never had any issues. More

by kjkCline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 27, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2022

I take my sub some weeks ago and they said no space úntelos 5 days . This is My only car so I don’t leve it . Todo y I went again they said no more under guarantee .. :( omg really?? More

by COCO.ROMO.RUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name
May 26, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2022

I was very happy with the customer service provided by Erik, from the call to discuss my vehicle issue to the completion of service on that vehicle. He was courteous and caring, making me feel like I was More

by limajones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Silva
May 27, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2022

Better customer service. Waited outside for more than 20 minutes upon checking in. Service personnel stated they would return and never did until I had to go looking for th More

by donnat18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
May 27, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2022

The person who accomodate me is friendly and helpful , and tended my car issue effeciently… Thank you! More

by Jimd1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ho, Nobuyoshi Domon…
May 26, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2022

They are very welcoming friendly and knowledgeable. Ap pleasure to work with. I look forward to seeing them again soon. More

by tommy_bennett65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 26, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2022

Customer follow up and better customer assistance on vehicle issues requiring attention. Other than that ok More

by franciscotorres1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not get card or catch her name
May 26, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 24, 2022

Courteous staff. Completed repairs for the price quoted and on time. Wish they had a shuttle to get me back to work, but other than that no complaints. Will return he More

by R. Baird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie in service
May 24, 2022 -

R. Baird responded

:)

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