Mark Christopher Auto Center - Service Center
Ontario, CA
6,323 Reviews of Mark Christopher Auto Center - Service Center
Ray is a great service guy. He always comes through timely and provides updates and information about my car whenever I have brought it in. He always comes through timely and provides updates and information about my car whenever I have brought it in. More
I take my sub some weeks ago and they said no space úntelos 5 days . This is My only car so I don’t leve it . Todo y I went again they said no more under guarantee .. :( omg really?? úntelos 5 days . This is My only car so I don’t leve it . Todo y I went again they said no more under guarantee .. :( omg really?? More
I was very happy with the customer service provided by Erik, from the call to discuss my vehicle issue to the completion of service on that vehicle. He was courteous and caring, making me feel like I was Erik, from the call to discuss my vehicle issue to the completion of service on that vehicle. He was courteous and caring, making me feel like I was important and my vehicle needs mattered. He even remembered things we discussed about my situation over the phone on Thursday, when we brought our truck in the following Tuesday. I really felt like he went to bat for me to get the work done as quickly as possible, knowing my situation as a caregiver. I was also impressed with the way the service staff seemed to work as a well oiled machine to get vehicles checked in and moved down the service line. At a time when customer service is sorely lacking, and there are so many choices of where we can take our business, Mark Christopher's Service Department proved they care about earning your business, as well as keeping it. Thank you Erik and MC Service! More
Better customer service. Waited outside for more than 20 minutes upon checking in. Service personnel stated they would return and never did until I had to go looking for th Waited outside for more than 20 minutes upon checking in. Service personnel stated they would return and never did until I had to go looking for them. There was no one else there just myself. They are horrible at returning messages I had to call 2 times to check if my car was done and still had no response. I had to have a family member go check IN PERSON to see if my car was done because I was working and I couldn't get through over the phone. More
The person who accomodate me is friendly and helpful , and tended my car issue effeciently… Thank you! and tended my car issue effeciently… Thank you! More
They are very welcoming friendly and knowledgeable. Ap pleasure to work with. I look forward to seeing them again soon. Ap pleasure to work with. I look forward to seeing them again soon. More
Courteous staff. Completed repairs for the price quoted and on time. Wish they had a shuttle to get me back to work, but other than that no complaints. Will return he Completed repairs for the price quoted and on time. Wish they had a shuttle to get me back to work, but other than that no complaints. Will return here for service in the future. More