Mark Christopher Auto Center - Service Center
Ontario, CA
6,205 Reviews of Mark Christopher Auto Center - Service Center
Never fix the problems, drove it 4 miles, and put a dent in the door. Need to hire real mechanics ,sometimes plugging it into the diagnostic machine is not correct, take it for a real test drive. I am so t in the door. Need to hire real mechanics ,sometimes plugging it into the diagnostic machine is not correct, take it for a real test drive. I am so tired of waiting my time but that's the dealership near me I have no choice. Still have the same issues 😕 More
Jackie did an excellent job with keeping me informed. Also appreciated her working with me on finding my rewards to help get my total down. Will request her on my next visit. Also appreciated her working with me on finding my rewards to help get my total down. Will request her on my next visit. More
I had to bring my truck in twice to get the issue resolved. Someone moving the truck at the service center scraped the door on the second visit. Despite the time it took to resolve the issue and the resolved. Someone moving the truck at the service center scraped the door on the second visit. Despite the time it took to resolve the issue and the unfortunate accident 4/5 stars. Nobu was very friendly and professional and communicated well with me giving me updates on my truck and helping me resolve the sqeaking for the initial problem. The mechanic that helped troubleshoot the squeaking and worked on it was very friendly and helpful also. It was a eventful experience but handled with professionalism and made me feel that I received satisfactory service. The fact that I also got a loaner truck for the second visit during the time my truck was being repaired was key to me being able to not have an inconvenience in my life dealing with transportation during the repair helped tremendously with my satisfaction for the whole experience. More
They were professional and prompt. Dario was extremely attentive and helpful. He kept me in the loop and car was finished on time as promised. Dario was extremely attentive and helpful. He kept me in the loop and car was finished on time as promised. More
Great service. Friendly and committed, even with working understaffed they make sure to do their best to accommodate your needs. Service was done in a timely manne Friendly and committed, even with working understaffed they make sure to do their best to accommodate your needs. Service was done in a timely manner and hassle free! More