Mark Christopher Auto Center - Service Center

Very good service, long wait time. Had an appointment still 40 minutes to check in. Long wait line. still 40 minutes to check in. Long wait line. More

Great service and turn around time was amazing will definitely do business with them again definitely do business with them again More

My Suburban needed attention. Brought it in and the issue was resolved professionally, quickly and with great attention to detail! Thank you Cesar and Jeff! was resolved professionally, quickly and with great attention to detail! Thank you Cesar and Jeff! More

Staff is really helpful especially Avo he makes sure we are well taken care of. are well taken care of. More

Fast and efficient we out of date and they got is in right away and made sure we had safe ride back right away and made sure we had safe ride back More

Not bad, but I miss the Cadillac Service Dept. Everyone was always very pleasant and would notify me of my vehicle status as opposed to me having to call to ask about it. was always very pleasant and would notify me of my vehicle status as opposed to me having to call to ask about it. More

Regardless of having an appointment you sit in a line with other cars that don't have an appointment and wait for someone to check you in. The line next to mine had an employee moving that line quicker t with other cars that don't have an appointment and wait for someone to check you in. The line next to mine had an employee moving that line quicker than mine which seemingly didn't move for a long period of time. I watched about eight cars checked in before I was six of which pulled up after I did. But since our associate disappeared the other employee just focused on his line alone not on who was there first. After the long frustrating wait I was told they no longer had courtesy vehicles to take you home due to COVID-19 so I had to pay for a Lyft home and back to the dealership. The one good thing was my car was serviced much quicker than it was expected to take and the mechanic was very nice. More

Was a pleasure to have them do my service and warranty repairs great communication. Would recommend to anyone repairs great communication. Would recommend to anyone More

Julie was awesome and I really appreciate the fast repair! Thank you for the rental car repair! Thank you for the rental car More

Service department is terrible. Was greeted by an unfriendly service rep. ( male, don’t recall his name) it took over 3 hrs (with an “appointment”) for a simple oil change. When I asked for the vehic unfriendly service rep. ( male, don’t recall his name) it took over 3 hrs (with an “appointment”) for a simple oil change. When I asked for the vehicle inspection sheet, it seemed the rep was bothered by me asking for it. It was not reviewed with me and it appears service reps are too busy for proper customer service. I was very disappointed. More