Mark Christopher Auto Center - Service Center

I would normally give 5 stars on every level for Mark Christopher Cadillac! But now that Cadillacs Service Dept. is paired with Chevrolet and all others, Service wait times are way too long. I had an app Christopher Cadillac! But now that Cadillacs Service Dept. is paired with Chevrolet and all others, Service wait times are way too long. I had an appointment for Service at 8:40. Due to the size of the line, a Service Writer was unable to attend to me until after 9. That being said the service is always great as well as service personnel. But being in the Cadillac side the treatment is 1st Class with immediate attention upon arrival to their service drive. Cadillac Service needs to go Back to the way it was. There’s not even any Cadillac Merchandise in the Parts Department or Show Room. My ATS-V has always been serviced promptly as well as it being washed after Service on the Cadillac Side. Just Saying! More

My Service Rep Erik Silva was attemtive when it comes to my need he set my appointment right away and was fast and efficient..good job Mark -Christopher.. my need he set my appointment right away and was fast and efficient..good job Mark -Christopher.. More

I came in at early morning 7 AM left before 12 noon,but my service consultant are very helpful and Jeff Rizzi. my service consultant are very helpful and Jeff Rizzi. More

JULIE Escobar, is the nicest person I have ever met, she's so respectful ALWAYS! she's so respectful ALWAYS! More

Excellent service and excellent staff, I always will go back to service my and my family's vehicles !! back to service my and my family's vehicles !! More

My initial conversation for service were ignored by service writer. Left not confident and concerned that problem may arise again. My issue for remote start was not corrected even though mentioned at s service writer. Left not confident and concerned that problem may arise again. My issue for remote start was not corrected even though mentioned at service quote call back. I go to dealer for confidence but at times feel like it’s not worth it. More

Erik is a great Advisor, he addressed our concerns and was very helpful and provided updates the entire process. The person who Ali checked me in on my first and second visits were also very helpful. was very helpful and provided updates the entire process. The person who Ali checked me in on my first and second visits were also very helpful. More

Promo and good service with smile. Service person promised completion time snd delivered on time promised completion time snd delivered on time More

Jackie is the best svc rep. She kept me informed Sam also was fast in finding me another extension to my warranty . That team in Ontario is great! also was fast in finding me another extension to my warranty . That team in Ontario is great! More

They were very professional, courteous ,and Juan the mechanic was very good, my car feel and run better he knew what he was doing thank you . Mark Christoper’s Cadillac of Ontario. mechanic was very good, my car feel and run better he knew what he was doing thank you . Mark Christoper’s Cadillac of Ontario. More