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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,251 Reviews

6,251 Reviews of Mark Christopher Auto Center - Service Center

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December 05, 2021

Came for an oil charge and tire rotation. Service was quick and courtious. I would recommend Mark Christopher. More

by MARK.BIERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 07, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2021

I generally don’t like to take my vehicles to a dealership due to their sudden found issues, more money required to fix it & ridiculous turn times. The process here was easy from scheduling online, More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 07, 2021 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2021

Good service and friendly persons, very professionals. Good building and costumer service and service on time More

by Rogelio Nuñez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Silva
Dec 07, 2021 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2021

It took 6 hours for oil change and a battery it cost me 437 dollars for oil change rotation of tire should a complimentary to the oil change it's rediculous to change that much for a battery More

by bademma19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I forgot his name
Dec 08, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2021

Excellent Service. The were polite and finished on time. Everyone was customer focused and friendly. More

by Bob.tangeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 07, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2021

Cadillac Service has been an ordeal! I've made several trips for the same problem! More

by MARTYBECKY38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Fletes
Dec 08, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2021

They are amazing!!! I’ve been to Dutton Cadillac, Paradise Cadillac and I still keep coming back to Mark Christopher Cadillac. They do amazing work every time I bring my CT6 in! More

by CTSboy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Dec 07, 2021 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2021

Please write a review and 15 words so this will go to the next window More

by Prefer not to state
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 07, 2021 -

Mark Christopher Auto Center responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 04, 2021

Cesar our service rep was extremely friendly, responsive and kept me aware of status of service. He called and left a message advising it an estimate time and then text to advise of Update. It was really N More

by Labradaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Dec 07, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2021

Excellent customer service. Repairs made in a timely manner. I love my new batteries for my Bolt! More

by DAISYLOU312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Matt Torres
Dec 07, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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