Mark Christopher Auto Center - Service Center

Always nice, always have your interest at heart. Always make sure your service is being taken care of. make sure your service is being taken care of. More

The service was ok. I expected the get a loner car or courtesy ride to a nearby venue. The employees were very nice. courtesy ride to a nearby venue. The employees were very nice. More

Had an appointment at 10 and left my truck all day and nothing was done to it . very upsetting! They also didn’t have any rental to give me so now I have to make another appointment for the same thing . nothing was done to it . very upsetting! They also didn’t have any rental to give me so now I have to make another appointment for the same thing . Very bad customer service especially to over book appointments that cannot get done !! More

Yesterdays visit went well until I went to pick up my car. Cashier said car will be brought out to you. Went outside waited awhile 15 mins went back to cashier n reminded her I’m still waiting no other car. Cashier said car will be brought out to you. Went outside waited awhile 15 mins went back to cashier n reminded her I’m still waiting no other customers in sight so she pages my car again. 5 minutes later my car pulls up n driver gets out and walks away. So I go to my car that’s running he left keys on dashboard that’s fine but drivers side running board is all scuffed black my steering wheel is dirty. Last visit before that I had oil change and service a two months later my engine light goes on while out of town and turns out I had no oil. So service is not as good as it use to be. It’s a shame because I really use to like going to Mark Christopher for last 10 years. More

Not a very professional installation both sides were left undone of the touch screen installation on my SRX which cost $1,500 I would expect better from a backyard mechanic undone of the touch screen installation on my SRX which cost $1,500 I would expect better from a backyard mechanic More

Service needed not being approved by management due to being under warranty. I do not understand why a mechanic would say my truck doesn't have a leak if there is a saturation stain and fluid is low. being under warranty. I do not understand why a mechanic would say my truck doesn't have a leak if there is a saturation stain and fluid is low. More

I don't think they thoroughly check my car. I've taking it there twice for the same problem. it there twice for the same problem. More

This time here was a good experience. Came out right away to me and take my car and my question. to me and take my car and my question. More

I bought most of my Automobiles at MC. I love the service at MC and I also like the service managers . I will keep on taking my Automobiles to MC for service , for as long as l live . Joe at MC and I also like the service managers . I will keep on taking my Automobiles to MC for service , for as long as l live . Joe More

I had a coupon and the service advisor didn’t let me use it. When asking the other service advisors about it they knew which writer it was and they all called him a lazy A**. Julie is the writer I normally it. When asking the other service advisors about it they knew which writer it was and they all called him a lazy A**. Julie is the writer I normally always get help from and she always is kind and professional. I also went as far to speak with Matt the service manager and was unable to actually get a chance to speak with him about the issue. He did reach out once but I was in a meeting and couldn’t talk at the time he called. After that I couldn’t reach him. I purchased my truck from this facility and I will probably go somewhere else moving forward. The coupon was to take simply $20 off a service and it wouldn’t be honored. The coupon literally said “just show the service advisor” and he would give to me. The writers name started with a D I believe. Very bad customer service from this guy. More