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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,205 Reviews

6,205 Reviews of Mark Christopher Auto Center - Service Center

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September 04, 2021

Professional, honest and friendly people! Needed accessories for my Equinox purchase. They ordered the matts quickly and contacted me when ready to pick up. Bryon was willing to stay late so I cou More

by SDA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Sep 07, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2021

Great customer service and very professional.Fast, Great customer service and very professional. Fast, accurate and provides important information regarding you vehicle. I enjoy coming to mark Christo More

by HERRERABERNICE83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Matt Torres
Sep 07, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 04, 2021

Brought car in was told there was no rentals so I stayed at dealership. Fours go by told car is ready. Get in and what I brought it in for clearly wasn’t fixed. Waited another 2.5 hrs only to be told they d More

by BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure but everyone was awful, Matt Torres
Sep 07, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Bill. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2021

I've been going there for the last past 4 years for the good service the prices could be a little better and more merchandise in the showroom More

by BIGROCKHEND76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 07, 2021 -

Mark Christopher Auto Center responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2021

I say the same thing every time I do this review. I come here only because of the top notch service from our advisor Nobu Damon. He has treated myself and family like royalty for 25 years or so. He is a k More

by MDSDOLL2@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 03, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 03, 2021

We've been going to Mark Christopher's for some time. Always excellent service and most helpful and courteous personnel. Nobu has been our go to support and always very satisfied. Very pleasant and grea More

by Jnpvalona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Sep 03, 2021 -

Mark Christopher Auto Center responded

Jnpvalona, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 03, 2021

No return of my call about what was overlooked 2 days ago. Very unhappy. Airbag light went on just the past week, online discussion-a typical problem with my vehicle that is solved by the dealer - but wa More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
? Julie
Sep 03, 2021 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2021

Your service is awesome thanks for fixing my truck Will Your service is awesome thanks for fixing my truck Will be taking my truck for others services Also thanks Julie for your help too Would recomme More

by Vargasnancy1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 05, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 06, 2021 -

Vargasnancy1983 responded

No problem thanks once again

September 03, 2021

Ray was awesome and the work was exceptional!Rigo was Ray was awesome and the work was exceptional! Rigo was great as well!! Thank you for your hard work, friendly common and exceptional service. More

by COACHMOCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 05, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 03, 2021

The service department did an outstanding job working on my 2005 H2. Service manager was extremely helpful and gave me an honest estimate. Well Done More

by estradausmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 05, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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