Mark Christopher Auto Center - Service Center
Ontario, CA
6,243 Reviews of Mark Christopher Auto Center - Service Center
After getting my A/C repaired, the compressor locked up. I paid 1000.00 for a compressor and the new part didn't last a week. The work was fine but the part was crap. I assumed that it would last longer bei I paid 1000.00 for a compressor and the new part didn't last a week. The work was fine but the part was crap. I assumed that it would last longer being an OEM from the dealership. I'm getting it repaired again today. Hopefully, the problem will be fixed. 100 degree weather and no A/C. What a drag. The customer service is great. Nobu kept informed every step of the way and was really apologetic over the outcome. Get service writer. More
Called service twice last week, no return call. Been waiting 2 weeks for repair part. Asked for return call from service that was never received. waiting 2 weeks for repair part. Asked for return call from service that was never received. More
Good customer service. I appreciate that they let me know that I couldn’t get a chip key but they did what they could. Thanks that I couldn’t get a chip key but they did what they could. Thanks More
I always depend on your service center. My 2007 Yukon XL has 290,000 miles thanks to the service department. This is the best car I have ever owned. One day soon I will buy a new one. I know the service sta has 290,000 miles thanks to the service department. This is the best car I have ever owned. One day soon I will buy a new one. I know the service staff is limited due to the pandemic. I appreciate each of the guys who have the integrity to work! Thank you all. Jim Fisgus, MD More
A little slow checking in and service had no record of my apt, even though I could show them name and return email, but good service apt, even though I could show them name and return email, but good service More
Great service. Oil change was fast with appointment. I’ve be going there for many years for services on my Chevy Cruz. So far best oil change prices too. be going there for many years for services on my Chevy Cruz. So far best oil change prices too. More
Great professional service in a timely manner and with professional courtesy. Which is why I buy General Motors vehicles all of my life Thank you professional courtesy. Which is why I buy General Motors vehicles all of my life Thank you More
Greeting was friendly and prompt, service was completed timely, but I didn’t receive a call to let me know my truck was done and I was in the waiting lobby. I waited 2 hours longer than needed (truck was timely, but I didn’t receive a call to let me know my truck was done and I was in the waiting lobby. I waited 2 hours longer than needed (truck was done at 9:15 and I waited till 11:15). I believe it was a simply miscommunication, but overall I am very happy with my experience. More