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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,258 Reviews
Today: 7:00 AM - 5:00 PM Open Now
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6,258 Reviews of Mark Christopher Auto Center - Service Center

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September 11, 2021

A little slow checking in and service had no record of my apt, even though I could show them name and return email, but good service More

by 1958topcat0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 13, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
September 11, 2021

Great service. Oil change was fast with appointment. I’ve be going there for many years for services on my Chevy Cruz. So far best oil change prices too. More

by rosaocho3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Sep 13, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2021

Is close to where I live excellent service changing oil on my truck ,And sometimes have a good deals on sales ,Selling trucks and cars More

by Leo González
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 13, 2021 -

Mark Christopher Auto Center responded

Thank you for the five-star rating, Leo! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2021

Great professional service in a timely manner and with professional courtesy. Which is why I buy General Motors vehicles all of my life Thank you More

by POINTERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Sep 13, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 11, 2021

Greeting was friendly and prompt, service was completed timely, but I didn’t receive a call to let me know my truck was done and I was in the waiting lobby. I waited 2 hours longer than needed (truck was More

by Brian A Horn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe her name was Laura and I’d give her 5 stara
Sep 13, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this excellent feedback, Brian. We sincerely value your business and your feedback will be reviewed with our team. Please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2021

Mr. Click was very attentive, caring, professional and knowledgeable. I plan too and look forward to purchasing another new vehicle sometime next year I’m just not sure, if it will be another ATS or SUV. More

by DENICE.RUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Click
Sep 13, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 11, 2021

Exceptional service and customer support. Dario and Nobu are exceptional. The waiting are was constantly being cleaned… tables, doors, etc being sensitive and non intrusive. I was able to charge my phone at More

by ELSA.ZAVALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario, Ivo, Nobu
Sep 13, 2021 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2021

Diagnosis my truck took too long. I was without a vehicle for over a week, with no loaner vehicle. Every employee seems too busy to greet in coming clients. Clients need to go a grab the employees attenti More

by Serio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 13, 2021 -

Mark Christopher Auto Center responded

Serio, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
September 10, 2021

Fast turn around. Walked me through all the things I needed for my car and helped me save as much as possible with them. Jackie was wonderful, a pleasure to work with any time. More

by Jaydawg664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 13, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 10, 2021

Perfect service. Done in two hours, just as they said. No problem at all. Wish service departments were all this good. Very nice people there. More

by JMBLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 13, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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