Mark Christopher Auto Center - Service Center
Ontario, CA
6,242 Reviews of Mark Christopher Auto Center - Service Center
When its time for my 2017 Silverado oil change i love to take it to mark Christopher because they always treat me right the people at mark Christopher's rock friendly service take it to mark Christopher because they always treat me right the people at mark Christopher's rock friendly service More
I’m extremely disappointed in the Service Department. They are short staffed, and the representatives that are working have extremely bad customer service, They didn’t have time to answer my questions an They are short staffed, and the representatives that are working have extremely bad customer service, They didn’t have time to answer my questions and rushed me. They failed to take care of the car issue after having it in the service for two days. Extremely disappointed! More
$2800 to replace the AC condenser and it lasted three days. No loaner car offered. No shuttle service to work. For the second repair I arrived at 5:07 to pick up my car and they would not acknowledge me days. No loaner car offered. No shuttle service to work. For the second repair I arrived at 5:07 to pick up my car and they would not acknowledge me at the door even though there was no charge. I had to Uber home then Uber back the following morning. They brought my car out and when I started to drive away I noticed the porter had thrown the plastic seat cover and paper floor mat in the back seat. This is not the Mark Christopher I knew years ago. Terrible experience at every level. I will never come back nor will I buy another car from them. More
Brought car in was told there was no rentals so I stayed at dealership. Fours go by told car is ready. Get in and what I brought it in for clearly wasn’t fixed. Waited another 2.5 hrs only to be told they d at dealership. Fours go by told car is ready. Get in and what I brought it in for clearly wasn’t fixed. Waited another 2.5 hrs only to be told they didn’t have the part and wouldn’t be ready til the next day. I don’t know what took 6.5 hrs to realize they didn’t have the part. Then magically after the total mess up they magically had a replacement car More
Great job the service department found out the problem and hopefully it’s fixed now thank you very much for your services I will return again and hopefully it’s fixed now thank you very much for your services I will return again More
I've been going there for the last past 4 years for the good service the prices could be a little better and more merchandise in the showroom good service the prices could be a little better and more merchandise in the showroom More
Our service representative Avo was great In getting our car service and running even after a check engine light came on on the way home from picking it up. car service and running even after a check engine light came on on the way home from picking it up. More
Disappointed on there service department . Long wait time just waiting in line for them to check your vehicle in and no point of having appointment. Gave me my vehicle with grease stains on the steering whee just waiting in line for them to check your vehicle in and no point of having appointment. Gave me my vehicle with grease stains on the steering wheel and none of the fluids were topped off at all. More
Professional, honest and friendly people! Needed accessories for my Equinox purchase. They ordered the matts quickly and contacted me when ready to pick up. Bryon was willing to stay late so I cou accessories for my Equinox purchase. They ordered the matts quickly and contacted me when ready to pick up. Bryon was willing to stay late so I could pick them up. More
Great customer service and very professional.Fast, Great customer service and very professional. Fast, accurate and provides important information regarding you vehicle. I enjoy coming to mark Christo Great customer service and very professional. Fast, accurate and provides important information regarding you vehicle. I enjoy coming to mark Christopher dealer. I recommend this place to everyone. More