Mark Christopher Auto Center - Service Center

Brought car in was told there was no rentals so I stayed at dealership. Fours go by told car is ready. Get in and what I brought it in for clearly wasn’t fixed. Waited another 2.5 hrs only to be told they d at dealership. Fours go by told car is ready. Get in and what I brought it in for clearly wasn’t fixed. Waited another 2.5 hrs only to be told they didn’t have the part and wouldn’t be ready til the next day. I don’t know what took 6.5 hrs to realize they didn’t have the part. Then magically after the total mess up they magically had a replacement car More

Really don't know how Nobu Domon and his cohorts do it! The service department is extremely busy and yet I was greeted in a friendly, respectful, timely manner. My service request was completed quickly and The service department is extremely busy and yet I was greeted in a friendly, respectful, timely manner. My service request was completed quickly and I was on my way. More

Your service is awesome thanks for fixing my truck Will Your service is awesome thanks for fixing my truck Will be taking my truck for others services Also thanks Julie for your help too Would recomme Your service is awesome thanks for fixing my truck Will be taking my truck for others services Also thanks Julie for your help too Would recommend this place to my family and friends More

Ray was awesome and the work was exceptional!Rigo was Ray was awesome and the work was exceptional! Rigo was great as well!! Thank you for your hard work, friendly common and exceptional service. Ray was awesome and the work was exceptional! Rigo was great as well!! Thank you for your hard work, friendly common and exceptional service. You guys are awesome! More

Mark Chris Service is excellent. I especially like Ray Peters in service. He provides updates to me all throughout the service process when I have my vehicles in for service. Peters in service. He provides updates to me all throughout the service process when I have my vehicles in for service. More

Poor communication1. This is the second time in a row Poor communication 1. This is the second time in a row I’ve waited over 3 hours for my oil change, and wasn’t notified that it was complete until I Poor communication 1. This is the second time in a row I’ve waited over 3 hours for my oil change, and wasn’t notified that it was complete until I had to ask. 2. Also after my first 3 hour wait, after paying the cashier she notified the team to bring my car, after waiting 25min they forgot, had to re-ask the cashier and waited another 10+ minutes. 3. My coupon wasn’t added to my oil change after scheduling via the MyChevrolet app. Ended up paying an extra $20 (Recommend a text notification when services are complete, also the complimentary car wash seems to be gone as well) Mark Christopher has been the only dealer I’ve taken my Camaro to since purchase, but slowly things have declined in terms of service quality. More

The service department did an outstanding job working on my 2005 H2. Service manager was extremely helpful and gave me an honest estimate. Well Done my 2005 H2. Service manager was extremely helpful and gave me an honest estimate. Well Done More

We've been going to Mark Christopher's for some time. Always excellent service and most helpful and courteous personnel. Nobu has been our go to support and always very satisfied. Very pleasant and grea Always excellent service and most helpful and courteous personnel. Nobu has been our go to support and always very satisfied. Very pleasant and great personality. A pleasure doing business with you. More

I say the same thing every time I do this review. I come here only because of the top notch service from our advisor Nobu Damon. He has treated myself and family like royalty for 25 years or so. He is a k here only because of the top notch service from our advisor Nobu Damon. He has treated myself and family like royalty for 25 years or so. He is a keeper. Don’t ever let him go. A ten for customer service by him. More

No return of my call about what was overlooked 2 days ago. Very unhappy. Airbag light went on just the past week, online discussion-a typical problem with my vehicle that is solved by the dealer - but wa ago. Very unhappy. Airbag light went on just the past week, online discussion-a typical problem with my vehicle that is solved by the dealer - but was ignored by you guys! More