Mark Christopher Auto Center - Service Center

I had an appointment but I waited in my car for over 30 minutes before someone came to talk to me. I was there for a recall and no one came to explain to me what they did. The service guy didn’t even come minutes before someone came to talk to me. I was there for a recall and no one came to explain to me what they did. The service guy didn’t even come out and just called me on the phone to go to cashier to pick up my key. This was my second time here and I’m very disappointed in the service here. The first time was for a recall also and they told me my tire sensor was broken but I checked somewhere else and it was fine. More

Got something all over my truck driver side wiped off with rags didn’t wash smeared all over side in happy about itshould washed truck not good with rags didn’t wash smeared all over side in happy about itshould washed truck not good More

Friendly helpful prompt always good service never had any problems with vehicle always knowledgeable and in timely manner vehicle is always returned clean very professional problems with vehicle always knowledgeable and in timely manner vehicle is always returned clean very professional More

Eric went above and beyond to help us and get our truck back on the road. Best Customer Service I have ever had from a car dealership. back on the road. Best Customer Service I have ever had from a car dealership. More

The service department at Mark Christopher is excellent. The service is always great. Juan was friendly and very helpful as usual. I won’t go anywhere else. The service is always great. Juan was friendly and very helpful as usual. I won’t go anywhere else. More

Long wait time even with an appointment. I always ask for Ray. He is an excellent service agent and one my late husband and I trust. Ray. He is an excellent service agent and one my late husband and I trust. More

The service department worked hard to find the issue with the car for repair. The issue was found and repaired to be drivable. Thank you. the car for repair. The issue was found and repaired to be drivable. Thank you. More

Always available for Service, friendly, communicative, thorough and complete report of what was done. Applied discounts and finished in a very timely manner, worked with my schedule 👍🏼 thorough and complete report of what was done. Applied discounts and finished in a very timely manner, worked with my schedule 👍🏼 More

Dropped off my truck Ray said maybe 2 3 hours. Ray called about 1.5 hr. said it’s done. Great job Great service work. Couldn’t ask for better service. about 1.5 hr. said it’s done. Great job Great service work. Couldn’t ask for better service. More

I made an appointment and they took 3 hours just to check the tire pressure. They didn’t fix the issue with the radio. They also installed an exhaust tip but they didn’t have any loaner cars. the tire pressure. They didn’t fix the issue with the radio. They also installed an exhaust tip but they didn’t have any loaner cars. More