Mark Christopher Auto Center - Service Center

Although I was NOT happy about something being wrong with my less than 2 month old vehicle nor the response I initially received from service - it ended up working out and my vehicle was fixed and service ma my less than 2 month old vehicle nor the response I initially received from service - it ended up working out and my vehicle was fixed and service made an extra effort to accommodate my needs. More

Always a very professional encounter… excellent service. I do hope they bring back the car wash service. That was a nice touch. But very satisfied. I do hope they bring back the car wash service. That was a nice touch. But very satisfied. More

Always professional, they get the job done. Car is running great and is up to date. Thank you Mark Christopher Auto Center Service department… with all the BS going on in the world, your no BS approac running great and is up to date. Thank you Mark Christopher Auto Center Service department… with all the BS going on in the world, your no BS approach is appreciated. More

Very friendly helpful personal. Something lacking in many service centers, dealers as well as regular shops. Although my problem could be fixed they honestly recommended not doing so as to repair costs would service centers, dealers as well as regular shops. Although my problem could be fixed they honestly recommended not doing so as to repair costs would exceed the worth of the vehicle. More

Service was pretty prompt even though I didn’t have an appointment. Jackie, in the service department, was especially helpful with my concern. This was a great experience compared to previous appointments appointment. Jackie, in the service department, was especially helpful with my concern. This was a great experience compared to previous appointments. More

Customer service accommodations bad , Poor ,$ 1700 ac repair and not even a car wash, you are charging premium fee for your service and, you are not delivering, with the wash out COVID excuse .! , n repair and not even a car wash, you are charging premium fee for your service and, you are not delivering, with the wash out COVID excuse .! , no shuttle , no car wash, I have bought 5 + vehicles from you, and with this terrible service i will think twice before coming back, you have forgotten the principles of what brought you here, because you want to save a few dollars…. Cheap .. More

Nobu is such a great service writer! Very knowleadgeable and helpful! I will definitely keep servicing my vehicle at this dealership. Always very honest and friendly. and helpful! I will definitely keep servicing my vehicle at this dealership. Always very honest and friendly. More

Great customer service. Explain everything in detail. Coffee machine. Nice waiting area. Restrooms nearby waiting room. All areas are clean. Service person very friendly. Positive attitude Coffee machine. Nice waiting area. Restrooms nearby waiting room. All areas are clean. Service person very friendly. Positive attitude More

Quick and painless..Juan came out to greet me once he was advised I was waiting. Was quick to attend to my issue and have the service completed advised I was waiting. Was quick to attend to my issue and have the service completed More

Probably the worst service out of any business I’ve ever been to ever in my entire life. The communication was horrible because the service advisor had no idea how to explain what was wrong with my vehicle been to ever in my entire life. The communication was horrible because the service advisor had no idea how to explain what was wrong with my vehicle to me. There was no estimation for a completion date. there was no estimation for a part that was ordered arriving. The service advisor to this day could never explain to me what part was needed his exact words were some sort of fuel something. After five days of being stranded with no vehicle I begged for a loaner vehicle or a rental car and another service advisor chimed in to sarcastically tell me there’s no such thing as rental cars on all of planet earth When the part finally arrived at the dealership the service advisor called me to tell me the part had arrived however the technician had not shown up for work in two days. How is the staffing of your business my problem? If you’re understaffed I suggest you hire more people or simply don’t take on any new customers that you can adequately take care of. More