Mark Christopher Auto Center - Service Center
Ontario, CA
6,254 Reviews of Mark Christopher Auto Center - Service Center
I was very satisfied with the service - fast and addressed the issues completely. Thank you Ray for your friendly expert service, it was a pleasure. addressed the issues completely. Thank you Ray for your friendly expert service, it was a pleasure. More
I have been coming here over many years to service my various cars. Although I now reside in Corona, I bring my 2017 Corvette Grand Sport here because I trust them to maintain and service my car. They ar various cars. Although I now reside in Corona, I bring my 2017 Corvette Grand Sport here because I trust them to maintain and service my car. They are friendly and professional. More
Normally all is great. This time 2 and a half hours for simple oil change. I was first in line. And I don't get why my car was taken to parking garage then brought back to me? simple oil change. I was first in line. And I don't get why my car was taken to parking garage then brought back to me? More
Had an appointment for 10. Got there early but still had to wait for an hour just to drop off. What’s the point in having an appointment! Service guy that helped me was awesome tho. to wait for an hour just to drop off. What’s the point in having an appointment! Service guy that helped me was awesome tho. More
I have no problem with the dealership. However, my service guy was manipulating, dishonest and right down rude. (Manipulating)He told me he would wave an item just to get me to pay the larger price. service guy was manipulating, dishonest and right down rude. (Manipulating)He told me he would wave an item just to get me to pay the larger price. At the end he didn’t wave the smaller! (Dishonest) He spoke to me on the phone pretending to be an old employee by the name of Rodney. (Rude) When calling to get answers, a couple of individuals began passing the phone as if they don’t care because they won’t see you again anyway. More
My appointment was at 8 it took 3 hours to get a simply oil change. Also witness an employee drive and scratch a customers truck side mirror told a employee and everyone seemed to brush it off like it was oil change. Also witness an employee drive and scratch a customers truck side mirror told a employee and everyone seemed to brush it off like it was nothing it was a bad scratch on a atv denali new truck she didnt even let the customer know will not be going here again More
Engine light came on, brought to service on a Friday, injector issue kept over the weekend, under warranty. Was told no rental cars available and if I was to get a rental I have to get a Chevy and that t injector issue kept over the weekend, under warranty. Was told no rental cars available and if I was to get a rental I have to get a Chevy and that the dealership will only pay 40.00 per day.Two day rental 157.00 out of pocket.Went to pick up truck from service,drove 50 miles engine light came back on,Had to bring back to service again, this time a rental car was provided by dealership. Picked up Truck from dealership and was very happy with the performance. Dealership only refunded 88.00 on my out of pocket cost of 157.00 to get a rental car. There is no way you can rent a car for only 40.00 per day. I also lost a full day of pay the second time I had to bring back my truck because the engine came back on.l feel I should get a full refund on the rental car fee. Other than the rental car issue the staff and service writer Jackie Klosky were great. More