Mark Christopher Auto Center - Service Center
Ontario, CA
6,259 Reviews of Mark Christopher Auto Center - Service Center
Nobu (service consultant) was amazing and understanding of my situation. He kept me updated via text which I prefer. Because of his service my next purchase will be a GM vehicle. of my situation. He kept me updated via text which I prefer. Because of his service my next purchase will be a GM vehicle. More
Jeff Rizzi understands the importance of GREAT customer service. If you know you have a.dissatisfied guest, then turn it around!! That's EXACTLY what he did. service. If you know you have a.dissatisfied guest, then turn it around!! That's EXACTLY what he did. More
I had to come back to the dealer because they forgot to rotate my tires good thing I had mark my tires simple but important rotate my tires good thing I had mark my tires simple but important More
The best Chevy dealership in the Inland empire, everytime I come for service they treat me with respect, that's why I purchase my 2015 Tahoe for them. Good people. I come for service they treat me with respect, that's why I purchase my 2015 Tahoe for them. Good people. More
The service department did not return a message that I had left for them, so a few days later I came into the Service department to speak with them and have some work done to my car. Upon arriving, I walk had left for them, so a few days later I came into the Service department to speak with them and have some work done to my car. Upon arriving, I walked into the service department where there are multiple desks and many associates. I stood in the room for awhile and no one said a word to me. A few Associates were talking about their personal life. They could see me standing there waiting, but did not pffer to help me. They didn't say anything to me. I could have been understanding if everyone had been busy or been working, bjt that was not the case. I approached a lady's desk and spoke with her about what I would like to have done. She asked me if my car was in the service line. It was not. So she asked me to move it to the service line. I walked out of the office, moved my car in the service line and waited awhile in my car but no one came out. I went back into the office and the lady who had asked me to park in the service line was talking with Co workers again. I stood at her desk for awhile and the man beside her desk finally asked if I was being helped. He ended up finish my service work. I do not normally leave bad reviews, but this is not the first time that I have had a bad experience here. My husband and I have bought 3 cars from Mark Christopher within the last 5 years. We will not be using the servi e department again. Being there felt awkward and it definitely felt as though they did not want to have to help me or have to take the work order. More
Had an appointment but very long wait time - service was quick after that -not much communication no car wash. Tire rotation cost extra now was part of oil change before - received no inspection report as u quick after that -not much communication no car wash. Tire rotation cost extra now was part of oil change before - received no inspection report as usually More
Ray Peters and the remarkable team at Mark Christopher Auto Center, continues to perform an excellent service every time I bring my car in. I literally have no complaints whatsoever about the workers or s Auto Center, continues to perform an excellent service every time I bring my car in. I literally have no complaints whatsoever about the workers or services in general. More
Fast and friendly service. That particular day was a long wait; however , I can see that they were trying to do their best. I have been buying and servicing my cars in this dealer for more than 25 years. wait; however , I can see that they were trying to do their best. I have been buying and servicing my cars in this dealer for more than 25 years. George was my best service person. More