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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,251 Reviews
Call Service Center (909) 906-6156
Today: 7:00 AM - 5:00 PM Closed Now
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6,251 Reviews of Mark Christopher Auto Center - Service Center

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September 08, 2024

Great service. Down to earth people. They treated me and my great we couldn't be happier. I'd give this place a 10 if I could. More

by mrkeys.gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike is Sales and Ray!
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Sep 10, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the great service at Mark Christopher Auto Center. It's fantastic to hear that you felt treated so well—you and your family are always welcome here! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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September 06, 2024

Very good service no delay specially dealing Avo he’s the best I was very happy with the service Thank you very much. More

by RONNIEKHATTAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo
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Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Mark Christopher Auto Center, especially with Avo. We strive to provide excellent service without delays, and it's rewarding to know we met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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September 06, 2024

Javier did an outstanding job. However, I was taken back when the porter brought out the car. We spent nearly $5,000 in repairs and yet our car was absolutely filthy. I can’t be More

by GOLF8954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier in service
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Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the cleanliness of your vehicle after spending a significant amount on repairs at Mark Christopher Auto Center. I understand how important it is for your car to be presented in top condition after servicing. Your comments will help us improve our processes to ensure better service in the future. If you'd like to discuss this further, please feel free to reach out to me directly. I hope to serve you better on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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September 06, 2024

Great service! The staff was very accommodating and communicated throughout the time car was being serviced. More

by BCG111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
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Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team always strives to provide excellent service and clear communication. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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September 06, 2024

They sold me a truck that broke down 2 weeks after I bought they never helped me out with that issue More

by ez177308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
José
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Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the truck and the experience you've had since your purchase. At Mark Christopher Auto Center, I strive to provide quality vehicles and support. I encourage you to reach out to me directly so I can assist you further with your situation. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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September 03, 2024

Everyone was great and helpful. My car was ready when the said it would be and everything was fixed. More

by cori.nicole12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service
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Sep 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Cori! We're thrilled to hear that you found our team at Mark Christopher Auto Center to be helpful and that your car was ready as promised. We truly appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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September 01, 2024

Mark Christopher facilitated all our needs. Service was conducted swiftly and effectively, while employees were courteous and friendly. More

by bishopkyrillos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that Mark Christopher Auto Center was able to meet all your needs with swift and effective service. Our team takes pride in providing courteous and friendly assistance to our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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August 31, 2024

Thank so much Chelsea for great customer service! ! Very helpful and informative. Best customer service!!! More

by disney7227.dm@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Chelsea and the great customer service you received at Mark Christopher Auto Center. It’s our goal to provide helpful and informative service to all our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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August 31, 2024

Mark Christopher is the only car dealership that makes a transaction as smooth as possible. Johnny was very responsive to any questions I had throughought the process. You can't miss at Mark Chris! More

by WALTERSJASON1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience with us at Mark Christopher Auto Center. It's great to hear that Johnny was able to assist you and make the process smooth. We look forward to seeing you again and hope you enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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August 31, 2024

The service provided is top notch beginning with the service writer, Chelsea Jose. She has been successful in every way meeting my needs for my Blackwing. The shop has also performed well in maintaini More

by MICHAEL@MICHAELTBENNETT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you, Michael! We're thrilled to hear that you had a top-notch experience with us at Mark Christopher Auto Center. We're especially glad that Chelsea was able to meet your needs for your Blackwing and that our team has performed well in maintaining your vehicle. Your satisfaction means a lot to us! We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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