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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,218 Reviews

6,218 Reviews of Mark Christopher Auto Center - Service Center

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February 05, 2021

My Service Consultant MR.NOBU Dumom ...Had been my My Service Consultant MR.NOBU Dumom ...Had been my consultant for the pass several years..he is very friendly and very knowledgeable with the More

by aussieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NABO DOMON
Feb 09, 2021 -

Mark Christopher Auto Center responded

Thank you for the awesome feedback! You're right, Nobu is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Please let us know if there is anything else that we can assist you with. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2021

Every time I get my vehicle service here, Juan provides excellent customer service and has my vehicle ready as soon it's possible. I never have any hassles and that’s why I prefer a Mark Thank you Juan! More

by JVILLAV23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fleets, Matt Torres
Feb 09, 2021 -

Mark Christopher Auto Center responded

Thanks for the great feedback! We're very happy that Juan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2021

Great Service, had 2 recall completed and a oil change and tire rotation was done on time with no issues staff was friendly Will be returning for future services More

by BOLSN3430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Matt Torres
Feb 09, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2021

Everyone there is very pleasant to work with. They’re professional and friendly. I was in and out in no time at all Jeff and Ray are Awesome! Thanks! More

by MARAMOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters
Feb 09, 2021 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2021

It was great to have my first oil change for free and the no Hassel warranty work. Do wish the dealer had notified me that the recalls were needed. I found out through my OnStar report. The staff was very fr More

by jb84aztecs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Feb 09, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2021

Great costumer services!.Mr. Dario was very helpful, He Great costumer services!. Mr. Dario was very helpful, He treats me like a premium costumer! I will bring my car again to service here! Thank You More

by Newlifenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Feb 09, 2021 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2021

Nobu THANK YOU! For always making my service visit a seamless experience. You responded to my concerns and set up an appointment. Mark Christopher thanks. More

by JGARCIA@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Mark Christopher Auto Center responded

Thanks for the great feedback! We're very happy that Nobu was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2021

The service was great. Friendly service advisor. Julie make sure that everything went smoothly so my car would be done in time for me to make my meeting. More

by kkelly11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar, Matt Torres
Feb 04, 2021 -

Mark Christopher Auto Center responded

It's great to know that Julie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2021

The team is very responsive and friendly to work with. Sandra Stevens has been a super star and glad to be able to work with her. More

by Alexandertracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Feb 02, 2021 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give us such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2021

These guys did a great job taking care of some warranty work on my truck. I expected my truck to be there all day and they had it back in a couple hours, which was great. Awesome service. More

by PUCKHAWG411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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