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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,218 Reviews
Call Service Center (909) 906-6156

6,218 Reviews of Mark Christopher Auto Center - Service Center

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February 01, 2021

Took me in right away with no wait time, found issues with my car and offered timely solutions. Very satisfied with my experience with Dario in service More

by Ditobin32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
Feb 02, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Dario is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2021

The service was good, Avo was very helpful and even managed to get my last car fix requirement done before I showed up to pick my 2019 Traverse up. Only bummer was out of his control on getting me a re More

by faith4kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
Feb 02, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Please let us know if there is anything else that we can assist you with. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2021

Les pondría las 5 strellas pero nuca me esplicaron lo que le asia falta ami troka y otra cosa me dijieron 2 horas y tardaron 5 horas More

by Rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Feb 02, 2021 -

Mark Christopher Auto Center responded

Apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2021

Them are still shakes nothing got done to it other than they said this snapped it back in but it's 65 miles an hour is still vibrates very unhappy with that mirror for the amount of money I paid for that C More

by Newmansmotorsports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2021

Sam in finance and Juan in service were awesome and got all my repairs done under warranty. This is why we always choose Mark Christopher ! More

by JANAMARIE.ARMSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUAN IN SERVICE
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Feb 02, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your review, JanaMarie! We really appreciate your business and are so happy that Sam and Juan could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2021

Always top notch service when I come in! My service advisor was Ray and he covered all of the bases and made sure I was content with the visit. More

by rayanteli12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Report | Print
Feb 02, 2021 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us! I am happy to hear that Ray was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2021

Left truck overnight to have it serviced in the morning. Truck was ready by 9am and received a call. Fast and easy way to get the job done. More

by JCV08FINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service
Report | Print
Feb 02, 2021 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2021

I have always been happy with my service at Mark Christopher Chevrolet. I have a closer dealership closer to my house but am willing to drive a few extra miles because of their great service team. More

by DAVECONTRS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Avo Injian
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Feb 02, 2021 -

Mark Christopher Auto Center responded

Dave, we appreciate your kind words about our service team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2021

It is very frustrating that shuttle service is no longer being provided. Also, I find service to be overpriced and I just had to have a tv replaced for the second time in a vehicle I’ve owned 4 years but More

by millkara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2021

I have been coming here for years and I've always left happy. I bring my GMC Sierra and GMC Yukon. Mark Christopher Service is the perfect doctor for our vehicles.👍 Thank you Mark Christopher More

by redgoofball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 02, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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