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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,216 Reviews

6,216 Reviews of Mark Christopher Auto Center - Service Center

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January 19, 2021

Always good service with Dario! But was annoyed that a customer was able to smoke cigarettes in the waiting area outside. Especially during the pandemic. More

by Riki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario, Matt Torres
Jan 21, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2021

The Service on my 2007 suburban was a good experience they kept me up to date on everything that they needed to do. The date that they gave me for my car to be complete what is right on time. They went b More

by Softballmom.norma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 19, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2021

My service was great. It was an in and out experience. The service reps were wonderful. The whole process was just how you want all your service experiences to be. More

by kkelly11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo, Matt Torres
Jan 19, 2021 -

Mark Christopher Auto Center responded

Kelly, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2021

Everything went very smooth bring in the car to service. the employees took time to understand everything that was said. i would bring back my cars again for sure. More

by ringer922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2021

Good service and good communication. I’ll be taking my car here for all service. I got a nice new xt5 as a loaner car. More

by carldameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 19, 2021 -

Mark Christopher Auto Center responded

Carl, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2021

Juan did amazing with time he got my truck in and out of the shop! I would greatly recommend Mark Christopher for any kind of service! More

by JEFFFLIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
Jan 19, 2021 -

Mark Christopher Auto Center responded

Thank you for your great review, Jeff! We're glad to have Juan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2021

The only reason I have chosen to buy my cars from mark christopher is my service guy. He has taken care of me for over 15 years and he is absolutely the kindest most hard working guy. His name is Nabu and More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu
Jan 19, 2021 -

Mark Christopher Auto Center responded

Steve, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Nabu does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2021

I was there 1-14-2021 for service. Julie Escobar helped me. She was kind and knowledgeable and very helpful. I will be back again. Thank you. More

by HOTROD69CAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jan 19, 2021 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Julie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2021

Nobu kept us informed during the whole process with my warranty which was very helpful. I will definately be bringing my car back for sure. More

by Theresallc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2021

Every time I take my car Julie always takes care of everything, From my warranty to my rental she gets it done. Thanks Mark Chris for hiring awesome people! More

by mikflo51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie. (Service)
Jan 15, 2021 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Julie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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