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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,217 Reviews

6,217 Reviews of Mark Christopher Auto Center - Service Center

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December 30, 2020

Im so happy with the team work employees are very friendly and kindness very well services with clients on our vehicles im happy with the list that they give and explain whats need to be fix More

by Horaciojacobo26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 31, 2020 -

Mark Christopher Auto Center responded

Horacio, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2020

It is always easy getting an appointment at Mark Christopher. Their technician are friendly, efficient, and the work is done well an on time. Never had a problem. More

by JBSU88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Dec 31, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2020

Nobu & Tony did a great job. I made an appointment and I was checked in right away then the truck was serviced and I was on my way in less time than I expected. Job well done! More

by GrizzlyCamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu (Service Writer) & Tony (Diesel Tech)
Dec 31, 2020 -

Mark Christopher Auto Center responded

We loved reading this review! Happy customers are our aim, and it appears Nobu and Tony really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2020

The service here at mark christopher was very nice and quick. They all seemed very knowledgeable about my car and were very welcoming. Would recommend to all. More

by ringer922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 28, 2020

As usual the service was good. My wait time was better than they estimated And overall I was pleased. The only negative I have is that they printed off a check list of items they completed and two were no More

by JAMESPRECIOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darios Gomez
Dec 29, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2020

Service request about engine light. Power decreased suddenly. Courteous, fast and detailed information about warranty after communication with the GMC and extended warranty service provided. More

by VRFONTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name unk. Only blonde and tall lady in service. Very polite.
Dec 29, 2020 -

Mark Christopher Auto Center responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2020

Perfect thank you. Mark Christopher is now my go to Chevy dealer. Far far better service here than Mountain View Chevrolet.made me feel so welcome with a last minute turn up appointment More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia was awesome and made me feel so welcome !!
Dec 29, 2020 -

Mark Christopher Auto Center responded

Ian, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2020

We took it get service it had 22000 plus and did just oil change didn’t check windshield fluids and didn’t change wipers which needed they said it needed brake pads and tires that’s it More

by DUROREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2020

I’m very happy with my salesman, however I’m only giving you a two star because of your service department failed to decode my my truck and key when I explain to them it was stolen and that they broke into More

by LEGENDS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 26, 2020

Good people, fast accurate helpful good advice. Waiting room, restroom very clean at all times. Showrooms clean,needs some more cars,SUV to show customers More

by Eddie lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Dec 29, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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