Mark Christopher Auto Center - Service Center

The service at Mark Christopher is outstanding my service adviser (Nobu) is outstanding. He’s personable and kind. The only place I take my car to be service . Thank you Sherry L. Crowe ATS Cadillac adviser (Nobu) is outstanding. He’s personable and kind. The only place I take my car to be service . Thank you Sherry L. Crowe ATS Cadillac More

Service was great and a good price! Had oil change done which they reminded that it was due my service manager Nebo is always giving me great service ! which they reminded that it was due my service manager Nebo is always giving me great service ! More

Service turned out great once the problem was identified. They took care of the car and accommodated my late pick up time because I had to come all the way from LA. They took care of the car and accommodated my late pick up time because I had to come all the way from LA. More

Overall service issue corrected. Originally came in for routine oil change and maintenance/tire rotation. Mechanic for oil change left oil cap off of motor. Oil covered motor, inside of hood, spilled in my routine oil change and maintenance/tire rotation. Mechanic for oil change left oil cap off of motor. Oil covered motor, inside of hood, spilled in my garage on floor, and check engine oil light went off. Next day first thing went back to get issues corrected. Huge inconvenience and late for early appointments. Issues corrected but not offered any future como for oil change, service, etc. More

I was first 2 vehicles in line prior to open. 7am. Dario Gomez was my rep. I requested Mobil 1. 830 got a call from DG and said they can’t find móbil 1. Told him to to put other synthetic oil and veh wasn’t Gomez was my rep. I requested Mobil 1. 830 got a call from DG and said they can’t find móbil 1. Told him to to put other synthetic oil and veh wasn’t ready until 930am. Took to long and failure to keep customer informed by rep on vehicle status. Poor customer service. Also 2 customers without mask in pay area for over 15min walking around and weren’t told to put mask on. More

The service advisor Juan did a great job of understanding my issue and making every effort to help resolve it. The work was done quickly and correctly. The work was a bit expensive but again Juan did what he my issue and making every effort to help resolve it. The work was done quickly and correctly. The work was a bit expensive but again Juan did what he could to make it less painful. More

I have been very pleased with the service experiences I have had at Mark Christopher. My service writer Nobu has been exemplary. They were pretty fast even went very busy. have had at Mark Christopher. My service writer Nobu has been exemplary. They were pretty fast even went very busy. More

So I tuck my truck the 11 th and today I noticed that the cap where you add on the oil for the engine was never placed back. So I’ve been driving with like that and was wondering if I can bring it back to ge cap where you add on the oil for the engine was never placed back. So I’ve been driving with like that and was wondering if I can bring it back to get rechecked? More

Had appointment for oil change and to have a lane keep assist indicator looked at. When I got there she told me I could only get my oil change done If I was waiting and I’d have to bring it back later for assist indicator looked at. When I got there she told me I could only get my oil change done If I was waiting and I’d have to bring it back later for the indicator. Really upsetting when it would have only taken a tech maybe 30 min to realize it’s the camera that gm is having problems with. Could have at least gotten a order for the part if it wasn’t in stock. So now I have to schedule a day to leave it. This day and age of COVID does not make it easy or safe to get a ride to and from. Sad service after buyin a $70k truck. Might just take it to Tom bell in Redlands. More

Fantastic service department, I have used them multiple times now and service has been great consistently throughout my visits. The staff is very friendly and efficient in their work, I would definitely re times now and service has been great consistently throughout my visits. The staff is very friendly and efficient in their work, I would definitely recommend them. More