Mark Christopher Auto Center - Service Center
Ontario, CA
6,359 Reviews of Mark Christopher Auto Center - Service Center
I have had a lot of work done on this vehicle since my ownership. I’m hoping it will last at lest another 2-3 years with your professional repairs. ownership. I’m hoping it will last at lest another 2-3 years with your professional repairs. More
Great Customer service. The service advisor manager was very helpful when he noticed that I was skipped over in the waiting line for service. He comp my service fee. very helpful when he noticed that I was skipped over in the waiting line for service. He comp my service fee. More
Good dealership completed work on time another plus. was that they help with my rewards and I appreciate that a lot and would recommend Mark Christopher to anyone was that they help with my rewards and I appreciate that a lot and would recommend Mark Christopher to anyone More
Two transmission shops tell me my transmission fluid is burnt. Your mechanic argues with me I don’t know xxxx. Will go to another dealer. burnt. Your mechanic argues with me I don’t know xxxx. Will go to another dealer. More
This is my second time using Mark Christopher for service and I cannot express how happy I am. After non-pleasant experiences at another dealership, I had lost confidence and was wary of taking my truck in f and I cannot express how happy I am. After non-pleasant experiences at another dealership, I had lost confidence and was wary of taking my truck in for service. Luckily, I decided to to give Mark Christopher a try. Everyone at Mark Christopher is HONEST, friendly and provides excellent customer service. Thank you, Mark Christopher service team! More
Once I get helped, I’m happy with the service. However, every time I have come there, I waited in my car as instructed by the signs, and it took a long time for someone to come out to help me. This last t every time I have come there, I waited in my car as instructed by the signs, and it took a long time for someone to come out to help me. This last time I was the only one in line. By the time they came out, there were 6 people behind me. It’s long enough I consider going inside to find someone. Other than that, I really like the waiting area. Comfortable chairs and plenty of vending machines. I’ll be sorry to go back to the Buick waiting area, which is pretty small. More
Mark Christopher’s service has declined since I’ve been there last. They really need to open the Cadillac side of service. After having my car for 2 1/2 weeks they returned it to me filthy dirty, which is there last. They really need to open the Cadillac side of service. After having my car for 2 1/2 weeks they returned it to me filthy dirty, which is not how it was dropped off and then the problem I brought it in for wasn’t fixed and had to bring it back again after they ordered the part. They good experience I had was Juan from service who was understandable and kept me up to date as the service went along More
It took too long for the running board and tonneau cover to come. It took over a month for it to come and people working there not responsive to messages left to their voice mail. to come. It took over a month for it to come and people working there not responsive to messages left to their voice mail. More
The check in process was very easy and everyone I dealt with were friendly and helpful. My service ended up costing less than the original quote which was awesome! I’ll definitely take my car here for all with were friendly and helpful. My service ended up costing less than the original quote which was awesome! I’ll definitely take my car here for all service and repairs. More
Service was good ... very timely emails where annoying Service was good ... very timely emails where annoying I do not need to receive 15 emails as a reminder to leave a review for your for your gr Service was good ... very timely emails where annoying I do not need to receive 15 emails as a reminder to leave a review for your for your gratification.. Very annoying More