Mark Christopher Auto Center - Service Center

The Service manager, Nobu is an outstanding service provider. However there is no excuse for the deplorable way the dealership is treating its customers. Using the pandemic as an excuse to cut serv provider. However there is no excuse for the deplorable way the dealership is treating its customers. Using the pandemic as an excuse to cut services for its customers would be why this dealership will lose many repeat customers such as myself. You are well aware of the things you have cut and they have nothing to do with the safety of your customers. Shame on you, just to save money you have lost a sixteen year loyal customer. I will in the future seeks service elsewear. More

Excellent service, prompt service, I appreciated how fast my car was serviced and the ease of the rental service was. Much nicer than the first encounter my car was serviced and the ease of the rental service was. Much nicer than the first encounter More

I had a bad experience now twice. I've been a customer for 5 years. My service advisor was a woman at 1st. She was great! Then she left & I got this man that always seems to grossly over charged, adds thi for 5 years. My service advisor was a woman at 1st. She was great! Then she left & I got this man that always seems to grossly over charged, adds things I really don't need & fixes stuff without discussing any pricing 1st. I fell like its because he knows I'm a single woman & he thinks I don't know any better. Just recently my Dad was so upset that he went & expressed his concerns, especially since he's the one whom referred me. Our family has done great business Mark Christopher & we had intended to do a lot more, but these latest situations has left very unpleasant experiences for me to consider do anymore business at all. More

Juan was very helpful and informative with information about the service of my vehicle. He was very friendly and had my car finished quickly and before we expected it to be done. about the service of my vehicle. He was very friendly and had my car finished quickly and before we expected it to be done. More

Thanks for your awesome and positive energy assisting our family. Your positive energy and kindness helped us thru this experience without any stress and unnecessary problems. family. Your positive energy and kindness helped us thru this experience without any stress and unnecessary problems. More

Very disappointed, was told nothing was wrong with my truck after having it for 4years 92k miles. Trying to get my hard shift fixed. Still under 120k mile warranty an don’t know what to do now .. truck after having it for 4years 92k miles. Trying to get my hard shift fixed. Still under 120k mile warranty an don’t know what to do now .. More

I'd like to give a huge THANK YOU to RAY. He was very polite and went above and beyond. That man luvs his job!! polite and went above and beyond. That man luvs his job!! More

Not happy with Nobu he wasn’t very friendly or helpful seemed annoyed by questions asked about my vehicle attitude is to serious for customer service seemed annoyed by questions asked about my vehicle attitude is to serious for customer service More

Whenever I go to Mark Christopher service for my Cadillac I have had great experience My experience yesterday was just as good. I spoke with Dairo and he suggested services that I needed to have He had m I have had great experience My experience yesterday was just as good. I spoke with Dairo and he suggested services that I needed to have He had my car ready in the amount of time he told me it would take. He even remembered me from the last time I was in which was about 1 year ago. More

Very nice guys to deal with at service and parts always they give me discounts when I buy parts, Nice staff, great service, always you get what you need and they very helpful, Thank you for service they give me discounts when I buy parts, Nice staff, great service, always you get what you need and they very helpful, Thank you for service as always. More