Mark Christopher Auto Center - Service Center

I was very happy with my service, Dario took good care of my car, Mark Christopher is the best dealership ,#1 dealership in my book my car, Mark Christopher is the best dealership ,#1 dealership in my book More

Service was not up to standard they kept my truck overnight with out letting me status I had to call next day to ask for update overnight with out letting me status I had to call next day to ask for update More

I wish I could give the service dept a good review but unfortunately it was a pretty awful wait time. I checked in at 10am just to get a new remote. Four hours later i was finally out. I had to walk over unfortunately it was a pretty awful wait time. I checked in at 10am just to get a new remote. Four hours later i was finally out. I had to walk over to the service guy who checked me in and find out what was taking so long...long story short, they hadn't even started going into the 3rd HR. He told me it would be another 20 min - I think they just pushed it out for some reason. The lobby emptied out into the 3rd hr and I was still there...tick-tock. Finally walked back over a 2nd time about 40 minutes later and they had to check back with service guys again...then they finally got around to it. I will definitely make the drive back to Tustin Buick next visit😕 More

For some reason I always have the worst experience here. But this time I have to Write a review. I made an appointment for service at 7am. Only had an oil change and tire repair because one tire had a nai But this time I have to Write a review. I made an appointment for service at 7am. Only had an oil change and tire repair because one tire had a nail. Service advisor said it would be about an hour and a half to two hours. I had already mentioned to him that I made an appointment because I had to work that day and could not leave my car. I was there waiting for 4 and a half hours. So frustrating and this always happens. When I left the service advisor didn’t even tell me anything at all. The next morning he send me a text message saying the extended warranty won’t cover a leak the Technician found when they did my oil change. He couldn’t even call me. So unprofessional More

I am still not happy. As soon as I got my car I still have issues. I took two time already for the transmission. I am sure it will be back. I just hope no one gets hurt. have issues. I took two time already for the transmission. I am sure it will be back. I just hope no one gets hurt. More

My vehicle was done on time with no issues thanks to the service department I would definitely refer a friend and anyone thanks again for a excellent experience service department I would definitely refer a friend and anyone thanks again for a excellent experience More

Jeff Rizzi... great customer service!Offered a car wash Jeff Rizzi... great customer service! Offered a car wash at a later date due to falling ashes from fires Thank you Jeff! The front desk could've Jeff Rizzi... great customer service! Offered a car wash at a later date due to falling ashes from fires Thank you Jeff! The front desk could've offered a ride home after know that the service was going to take all day long. More

Mark Christopher service dept.employees are always very polite and efficient. I very much like the price break.however I did not get a window sticker for next service. polite and efficient. I very much like the price break.however I did not get a window sticker for next service. More

Ray always has done a great job for me. I’v known Ray for the last 5 years and he always works to get my appointments where I need them and get me in and out fast. I was in the car business forty years a for the last 5 years and he always works to get my appointments where I need them and get me in and out fast. I was in the car business forty years and Ray is one of the best service writers i’v ever worked with. The mechanic did a fast and clean job installing my cold air intake. More

Exelent customer service and the personal very profesional I like This dealer because I am very happy w my chevy especial the color I love profesional I like This dealer because I am very happy w my chevy especial the color I love More