Mark Christopher Auto Center - Service Center

Place is amazing my service on the other hand was just horrible still have same issues i took the car in with hopefully i get a call back horrible still have same issues i took the car in with hopefully i get a call back More

Last 2 visits were appointments. My car was ready within the hour, however no one bothered to let us know sat for 3 hrs.....l the hour, however no one bothered to let us know sat for 3 hrs.....l More

We’re really helpful specially Jackie from the service department she was getting to me all the information in a timely manner she’s great department she was getting to me all the information in a timely manner she’s great More

Our Service agent Jackie was wonderful but all of the items we needed were outrageously overpriced! When the car was picked up the carpet of the car had a section removed and not put back. The service pe items we needed were outrageously overpriced! When the car was picked up the carpet of the car had a section removed and not put back. The service person tried to say it was that way when they got it! Big lie!!! Never coming back. More

Great experience. Customer service was excellent as always and the lounge was cool and clean. My advisor Avo Injian was awesome. Waited only 2hrs. Thanks always and the lounge was cool and clean. My advisor Avo Injian was awesome. Waited only 2hrs. Thanks More

Excellent service this week. I don’t get that much time off during the week. The work was done efficiently and it didn’t take too long. off during the week. The work was done efficiently and it didn’t take too long. More

Service experience was horrendous. From a reluctance to listen to me about the quality/legitimacy of my tire warranty service, to a delayed delivery of a part, to the return of my car covered in dust (ins listen to me about the quality/legitimacy of my tire warranty service, to a delayed delivery of a part, to the return of my car covered in dust (inside and out), despite having dropped it off just after a car wash. (The employee said they weren’t washing cars due to COVID, but I’m not sure how COVID impacts at least a rinse by a single employee.). Allegedly, there were loaners for use, but other dealerships are offering loaners. This was my first and hopefully last visit, as I did not appreciate the service advisor “man-splaining” to me about tire warranties when I told him the wheels were covered. Before I could finish presenting the information, he interrupted me, saying, “Well, let me just tell you that these companies usually want a,b,c and want you to go to their approved vendors...”. I had to assert that I had filed a couple of claims previously and that they handled them expeditiously and satisfactorily at Moore Cadillac in Virginia. Listen to me! I might know a thing or two about my car and the warranty. I am looking to purchase an SUV soon, and was looking at the Cadillac XT6, but this experience has definitely changed my mind about owning/leasing another Cadillac. i will take my $60,000 to a company that values me as a customer. More

The service on my truck went great. It only took like 20 minutes to get an oil change and rotate the tires. Certain services do go quickly. minutes to get an oil change and rotate the tires. Certain services do go quickly. More

Went to them for the second time didn’t receive the right seat again, so I have to go again. Needs improvement on ordering parts seat again, so I have to go again. Needs improvement on ordering parts More

Dario is the best!! Customer service is always top notch! Wait time was minimal so I’m a happy lady! Thank you for always taking care of your customers. Wait time was minimal so I’m a happy lady! Thank you for always taking care of your customers. More