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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,257 Reviews

6,257 Reviews of Mark Christopher Auto Center - Service Center

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August 05, 2020

Julie in auto repair is awsome with her customer service and Comunication skills. Always attentive and curtious. I will continue going there because she makes it worth it. More

by Laloya
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 07, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2020

Great service! Couldn’t get things done during Detroit strike, then pandemic hit us. MC honored everything we had to wait for and did a great job. Ty to Jackie n manager for remembering us More

by kettasg44
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie at service. Ty for honoring MC word n being professional
Aug 05, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2020

It was a great customer service with a comfortable waiting area and a fast service. I'll see you soon. Thank you very much. Miguel. More

by miguel_angelgro
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobuyoshi Domon
Aug 05, 2020 -

Mark Christopher Auto Center responded

Miguel, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2020

Amazing service Jackie is the best give her a raise and a trip to Hawaii and send Sandra with her so she'll have a partner in crime More

by JKLOSKY
Recommend Dealer
Yes
Employees Worked With
Jackie, Mike Cagey, Matt Torres
Aug 05, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Jackie and Sandra were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2020

Great service and value for job. Ray in service receiving friendly and helpful. Definitely will return for the service at Mark Christopher. Thank you for chance to rate More

by nickitot4
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray , Matt Torres
Aug 05, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ryan does for Mark Christopher Auto Center and our customers. Hope to see you again soon! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2020

I got there late after hours to pick up my vehicle after service and service manager was great took care of me ran around himself to get the car More

by Chris
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 03, 2020 -

Mark Christopher Auto Center responded

We appreciate the kind words, Chris. We look forward to seeing you again in the future! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2020

Went in for an oil change, tire rotation use to be included with this service but now had to pay. My vehicle was not washed. Totally unsatisfied More

by DTREVINO87
Recommend Dealer
No
Employees Worked With
Unknown
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback. Here at Mark Christopher Auto Center, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

Bad experience this time, said my vehicle was only gonna take a few days , kept pushinG my pick up date , and returned my vehicle dirty More

by Jacob Dye
Recommend Dealer
No
Employees Worked With
Dario
Aug 03, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Jacob. Please contact us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

I called three times to schedule my service, each time someone said that the service department was busy and took my information to return my call. I did not receive a call back and had to physically go More

by Jrosa
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

Always great service! Very Friendly and helpful service. I always feel confident and safe in my car after every service I get. Than you Mark Christopher More

by elizama2274
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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