Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
Very disappointed with this last visit. I’d like for the service manager to contact me. There were comments on my paperwork that were not brought to my attention by the service agent who helped me. service manager to contact me. There were comments on my paperwork that were not brought to my attention by the service agent who helped me. More
Great service! Quick, efficient, & safe (in regard to social distancing norms). We appreciated being informed of the check-in protocol prior to our arrival. Thank you! social distancing norms). We appreciated being informed of the check-in protocol prior to our arrival. Thank you! More
Always a pleasure with service crew. Always treated with respect and politeness. Not a inconvenience to wait for my vehicle. Waiting areas are very clean. respect and politeness. Not a inconvenience to wait for my vehicle. Waiting areas are very clean. More
The day my car broke down was bad, but fortunately the professional guys and gals at Marci Chris stepped up and got my car fixed fast and at a great price ... free. Come to find out my car still had warra professional guys and gals at Marci Chris stepped up and got my car fixed fast and at a great price ... free. Come to find out my car still had warranty. Great service , will come back for other repairs. More
Came in without an appointment and was helped out in less than 15 min. The first person to help me was a mechanic I believe but he was the one that made sure I was helped as soon as possible. My service cons than 15 min. The first person to help me was a mechanic I believe but he was the one that made sure I was helped as soon as possible. My service consultant was Nobu, he was super friendly and thorough on explaining what was going to become to my car. Overall the experience was a 10/10 and I would definitely go back. More
Purchased from here but local dealer refused to service my check engine light. Blamed it on a faulty reading. Yea of on/off check engine light. Mark Christopher fixed it with no hassle and Nobu demanded no my check engine light. Blamed it on a faulty reading. Yea of on/off check engine light. Mark Christopher fixed it with no hassle and Nobu demanded no praise even without the knowledge that we us the vehicle to do YouTube reviews. Couldn’t be happier More
l spoke with Avo lnjian — l really Patient’s l spoke with Avo lnjian — l really Patient’s understanding and willingness to help me with the problem that I had on my vehicle he went out of his l spoke with Avo lnjian — l really Patient’s understanding and willingness to help me with the problem that I had on my vehicle he went out of his way to make sure that it was properly serviced I appreciate that we need more customer service like him thank you very much for the service that you render More
I arrived at 8:30 for my 9:00 appointment. Ray greeted me and was very friendly. Jaime took a look at my car, identified the problem, and told me they needed to order a part and that it would not be long. Th and was very friendly. Jaime took a look at my car, identified the problem, and told me they needed to order a part and that it would not be long. That’s where it went downhill. They must have forgotten to tell the lady at the front that the car was done. I kept asking and they said it wasn’t done. At 5:15 I went to the service area to say I need my car. It was finished, had been moved and no one let me know. Very long and frustrating day. More
The receptionist was very nice. Everything else about this visit was not. Service department was not helpful at all. Still didn’t fix my issue force second time. Spoke to 3 different people in Sales, and this visit was not. Service department was not helpful at all. Still didn’t fix my issue force second time. Spoke to 3 different people in Sales, and neither followed up with me. Horrible experience for a repeat customer More
Ray is always friendly and helpful when I bring my Colorado in for service. The reason this rating is 4 stars is because they did not run my truck through the car wash after they completed my service Colorado in for service. The reason this rating is 4 stars is because they did not run my truck through the car wash after they completed my services. Every other time I have had my truck in for service, they always run it through the car wash: it is a nice perk for having the service done at the dealer. And it makes the 2 1/2 hours I waited for my truck a little better More