Mark Christopher Auto Center - Service Center

I arrived at 8:40 for 9pm appointment. Didn’t get done until after 2pm just getting a diagnosis. I had to call from the waiting area where I had been since 9am and chase down a service manager to finally until after 2pm just getting a diagnosis. I had to call from the waiting area where I had been since 9am and chase down a service manager to finally get some sort of update. Absolutely ridiculous. WiFi did not work cashier not very friendly. Bad experience and I’ve been a customer for years but not anymore. More

Very pleasant team .Julie Eskobar is the best! They always go above and beyond. I've been dealing with this dealership since 1999. Always satisfied. always go above and beyond. I've been dealing with this dealership since 1999. Always satisfied. More

Unorganized, unprofessional, over priced, no protocols, over all bad experience. There is no customer come first at all. Service/Parts unprofessional and rude. Takes long over all bad experience. There is no customer come first at all. Service/Parts unprofessional and rude. Takes long More

They did not fix issue with truck and also attempted to sell extra service. Advisor was extremely unhelpful and difficult to work with. Not returning. sell extra service. Advisor was extremely unhelpful and difficult to work with. Not returning. More

Best dealership I have ever done experience with in 30 years! Nobu in Cad service was very professional and had our Escalade on time as he promised. Would recommend to anyone looking for any GM vehicle or years! Nobu in Cad service was very professional and had our Escalade on time as he promised. Would recommend to anyone looking for any GM vehicle or just to service their vehicles. More

Great friendly service, probably the only dealership that gives you a good deal on your needed services. Jackie always takes care of me and my cars. gives you a good deal on your needed services. Jackie always takes care of me and my cars. More

Customer service was excellent!!! Staff member Avo was great...he helped me out and handled business and fixed my car!!! I want to thank you guys ... great...he helped me out and handled business and fixed my car!!! I want to thank you guys ... More

The personal and service is excellent costumer service excellent even they was really busy No delay no problems price really competitive Really good experience at all excellent even they was really busy No delay no problems price really competitive Really good experience at all More

I think there could of been a little better communication with us by updating request for pricing on tail light. Also was disappointed my truck came out dirtier than when it came in. Full of dust. Just had i with us by updating request for pricing on tail light. Also was disappointed my truck came out dirtier than when it came in. Full of dust. Just had it washed when it went in. More

Excellent service. Worked with me so I could afford the car. Alfonso was very helpful and knowledgeable. Thank you for a pleasant experience as always. car. Alfonso was very helpful and knowledgeable. Thank you for a pleasant experience as always. More