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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,257 Reviews
Call Service Center (909) 906-6156

6,257 Reviews of Mark Christopher Auto Center - Service Center

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August 01, 2020

Nobu Domon greeted me with a smile, we discussed what would be done, he was very nice, the service was done quicker then expected...bonus!! More

by lows62
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Report | Print
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Nobu was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

I’m happy with this dealership because they have good customer service and usually they are very detailed. I’m happy to be a client. More

by OSCARMARCOS84
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Aug 03, 2020 -

Mark Christopher Auto Center responded

Oscar, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

I’m always well taken care of at Mark Christopher. This time by Nobu in Service, Cagey in the front office and Johnney Mendoza in sales. More

by CAPTBILLAA
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Domon, Mike Cagey
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Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

The sevice dept is AWESOME!!!! They took care of my truck very quickly and the warranties on truck great .....again JULIE ?? ..She is AWESOME !!!!! THANKS More

by emarquezfire1
Recommend Dealer
Yes
Employees Worked With
JULIE
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Aug 03, 2020 -

Mark Christopher Auto Center responded

It’s great to know that Julie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

The service was great and updated time when work was finished also all staff was courteous and very professional when dealing with staff thank you More

by jsbbro
Recommend Dealer
Yes
Employees Worked With
Julie Reynolds
Report | Print
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2020

I have always had a pleasant positive experience at your establishment...Also very pleased to see you take all safety precautions in Regard to COVID-19 More

by pdflores5259
Recommend Dealer
Yes
Employees Worked With
Although I don’t recall the service rep who helped me he was excellent
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Aug 03, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2020

Battery replacement and regular maintenance ......,.......,,,,,,....., No complementary car wash. No reminder sticker on my windshield. Must’ve been to busy to offer the additional customer More

by Lv2glf1
Recommend Dealer
Yes
Employees Worked With
Unknown , Matt Torres
Report | Print
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2020

Great service and fast. Juan is excellent in getting you in and out. The job is always done on time. I recommend them to everyone. More

by KCOTANT17
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Aug 03, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2020

Ray is the absolute best. Always available and makes sure everything is taken care of when I bring my car I. For service. 10 stars More

by SHENEA
Recommend Dealer
Yes
Employees Worked With
Ray in service
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Aug 03, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2020

During Covid 19 precautions all service is being done collectively at Chevy even if you have a cadilac. All service agents outside with “ all hands on deck” approach. Very efficient! Waiting area very More

by MCNAUGJB
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Report | Print
Jul 31, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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