Mark Christopher Auto Center - Service Center
Ontario, CA
6,257 Reviews of Mark Christopher Auto Center - Service Center
Really good customer service!!i definitely will recommend this place and will come back when I need service of my truck!!thank you for the nice service this place and will come back when I need service of my truck!!thank you for the nice service More
Service was fine but the mechanic did not leave a oil change reminder sticker on my windshield for the next service. Also this dealer over charges there oil changes by $20 compared to all other Chevy dea change reminder sticker on my windshield for the next service. Also this dealer over charges there oil changes by $20 compared to all other Chevy dealers in the area. I usually pay $59.99 and Mark Christopher charged $ 79.99 and didn’t even rotate my tires. More
Great service! Quick, efficient, & safe (in regard to social distancing norms). We appreciated being informed of the check-in protocol prior to our arrival. Thank you! social distancing norms). We appreciated being informed of the check-in protocol prior to our arrival. Thank you! More
I had an appt for tinted windows on my new (pre owned) car. I worked with Juan. We had no problems with drop off or pickup. They even let us drop off and pick up the day before and day after the job was d car. I worked with Juan. We had no problems with drop off or pickup. They even let us drop off and pick up the day before and day after the job was done, which really helped with out work schedule! The tint looks great! Thanks! More
Always a pleasure with service crew. Always treated with respect and politeness. Not a inconvenience to wait for my vehicle. Waiting areas are very clean. respect and politeness. Not a inconvenience to wait for my vehicle. Waiting areas are very clean. More
Very disappointed with this last visit. I’d like for the service manager to contact me. There were comments on my paperwork that were not brought to my attention by the service agent who helped me. service manager to contact me. There were comments on my paperwork that were not brought to my attention by the service agent who helped me. More
I’v bought 2 cars from them but unfortunately I couldn’t buy the 3rd. Because Ray has always taken good care of me I will still use their service on my new car. He always works with me for appointment time buy the 3rd. Because Ray has always taken good care of me I will still use their service on my new car. He always works with me for appointment times which is very important to me, they have a nice waiting area and everyone that works there seems very nice all the way to the porters that bring up the cars. It’s good to be able to go back to the same service writer after 5 years of going there, usually dealerships have a great turnover in service and you deal with a different writer every time you go in, it’s important to me to talk to the same writer when I go in. Thanks again Ray for a fine job and keep up the good work . More
Came in without an appointment and was helped out in less than 15 min. The first person to help me was a mechanic I believe but he was the one that made sure I was helped as soon as possible. My service cons than 15 min. The first person to help me was a mechanic I believe but he was the one that made sure I was helped as soon as possible. My service consultant was Nobu, he was super friendly and thorough on explaining what was going to become to my car. Overall the experience was a 10/10 and I would definitely go back. More
The receptionist was very nice. Everything else about this visit was not. Service department was not helpful at all. Still didn’t fix my issue force second time. Spoke to 3 different people in Sales, and this visit was not. Service department was not helpful at all. Still didn’t fix my issue force second time. Spoke to 3 different people in Sales, and neither followed up with me. Horrible experience for a repeat customer More
l spoke with Avo lnjian — l really Patient’s l spoke with Avo lnjian — l really Patient’s understanding and willingness to help me with the problem that I had on my vehicle he went out of his l spoke with Avo lnjian — l really Patient’s understanding and willingness to help me with the problem that I had on my vehicle he went out of his way to make sure that it was properly serviced I appreciate that we need more customer service like him thank you very much for the service that you render More